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Kim, J. Y. & Park, E. H. (2017). E-learning course reviews analysis based on big data analytics. Journal of the Korean Information and Communication Society, 21(2), 423-428.
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Kim, P. J. (2019). An analytical study on automatic classification of domestic journal articles using random forest. Journal of the Korean Society for Information Management(JKOSIM), 36(2), 57-77.
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Noh, Y. & Lee, K. K. (2020). A study on factors affecting learner satisfaction in none-face-to-face online education. Academy of Customer Satisfaction Management, 22(3), 107-126.
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Kim, T. K., Choi, H. R., & Lee, H. C. (2016). A study on research trends in fintech using topic modeling. Journal of Korea Academia-Industrial cooperation Society(JKAIS), 17(11), 670-681.
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Lee, S. K., Choi, S. B., & Kim, H. W. (2019). An Exploratory Study of E-learning satisfaction: a mixed methods of text mining and interview approaches, Information Systems Review, 21(1), 39-59.
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Song, Y. H. & Ji, S. G. (2012). Relationships among instructor sense of humor, rapport, flow, and satisfaction in university classes. Journal of Educational Studies, 43(4), 245-269.
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Sim, J. K. (2021). A study on automatic classification of profanity sentences of elementary school students using BERT. Journal of Creative Information Culture, 7(2), 91-98.
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Yuk, J. H. & Song, M. (2018). A study of research on methods of automated biomedical document classification using topic modeling and deep learning. Journal of the Korean Society for Information Management(JKOSIM), 35(2), 63-88.
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Blei, D. M., Ng, A. Y., & Jordan, M. I. (2003). Latent dirichlet allocation. The Journal of Machine Learning Research, 3, 993-1022.
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Hwang, S. H. & Kim, D. H. (2020). BERT-based classification model for korean documents. The Journal of Society for e-Business Studies, 25(1), 203-214.
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Rosen-Zvi, M., Griffiths, T., Steyvers, M., & Smyth, P. (2012). The author-topic model for authors and documents. arXiv preprint arXiv:1207.4169.
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Kim, H. C. S., Ahn, D. J., Yim, J. H., & Lee, H. Y. (2017). A study on automatic classification of record text using machine learning. Journal of the Korean Society for Information Management (JKOSIM), 34(4), 321-344.
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Lee, M. S. (2020). Improvement of Recommendation System Using Attribute-based Opinion Mining of Online Customer Reviews. Master's thesis, Kookmin University.
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Lee, S. B., Kim, S. D., Lee, J. H., Ko, Y. S., & Song, M. (2021). Building and analyzing panic disorder social media corpus for automatic deep learning classification model. Journal of the Korean Society for Information Management(JKOSIM), 38(2), 153-172.
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Kim, M. Y. & Kim, M. Y. (2020). An analysis on perception of the satisfaction with university liberal education and learning outcomes. Research on Liberal Arts Education, 14(1), 193-218.
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Choi, K. H. & Kang. S. (2011). A study measuring university educational service quality using importance-satisfaction transformed index. Journal of the Korean Data & Information Science Society, 22(4), 765-773.
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Park, E. L. & Cho, S. (2014). KoNLPy: korean natural language processing in python. Proceedings of the 26th Annual Conference on Human & Cognitive Language Technology, 6, 133-136.
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Kang, M. S. & Park, S. K. (2011). Assessing the effects of service quality on student satisfaction, trust, commitment and loyalty: the case of university education. Academy of Customer Satisfaction Management, 13(1), 129-149.
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Kee, Y. H. & Roh, H. J. (2005). A comparison study on the effects of blended learning course and on-line course in a university class. The Journal of Lifelong Education and HRD, 1(1), 63-79.
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Kim, K. K., Kim, Y. H., & Kim, J. H. (2018). A study on customer satisfaction of mobile shopping apps using topic analysis of user reviews. The Journal of Society for e-Business Studies, 23(4), 41-62.
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Kim, D. W., Kang, J. Y., & Im, J. I. (2016). Comparative analysis of job satisfaction factors, using LDA topic modeling by industries: the case study of job planet reviews. Korea Society of IT Services, 15(3), 157-171.
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Kim, S. H. (2017). Education quality improvement by analyzing course evaluation. Research Institute for Social Science, 30(1), 147-174.
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Kim, S. R. (2021). Development and Validation of Graduate Student' Perceived Educational Satisfaction Model and Scale. Doctoral dissertation, Korea University.
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Jo, M. W. & Kim, J. Y. (2021). A study on the perception and the satisfaction of online classes at K university in the non-face-to-face era. The Journal of Humanities and Social Science, 12(2), 1399-1414.
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Jin, S. A., Heo, G. E., Jeon, Y. K., & Song, M. (2013). Topic-network based topic shift detection on twitter. Journal of the Korean Society for Information Management(JKOSIM), 30(1), 285-302.
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Han, E. S. & Kim, J. D. (2003). An analysis of influential factors on college of education students' academic satisfaction. The Korean Society for the Study of Teacher Education, 20(3), 313-335.
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Ham, E. H., Park, S. O., & Kim, E. K. (2017) Using subscale scores of university student satisfaction survey: an application of bifactor models. Asian Journal of Education, 18(4), 713-738.
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Baek, S. H. (2021). Verification of predictive factors for gender equality and threat from elder. The Journal of Humanities and Social Science, 12(2), 2543-2556.
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Park, J. H. & Song, M. (2013). A study on the research trends in library & information science in korea using topic modeling. Journal of the Korean Society for Information Management (JKOSIM), 30(1), 7-32.
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Park, J. D. (2015). A study on mapping users' topic interest for question routing for community-based Q&A service. Journal of the Korean Society for Information Management (JKOSIM), 32(3), 397-412.
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Park, J. S., Hong, S. G., & Kim, J. W. (2017). A study on science technology trend and prediction using topic modeling. Journal of the Korea Industrial Information Systems Research, 22(4), 19-28.
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Suh, K. W. (2011). Factors affecting online lecture satisfaction and intention to recommend. Journal of Cyber Education, 5(2), 159-178.
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Sin, J. Y., Kwon, L. M., & Moon, S. H. (2009). AHP analysis for the factors that influence college student's satisfaction on the business courses. Korean Business Education Review, 55(1), 53-73.
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Song, Y. H. (2020). The influence of instructor's non-verbal communication on college student's emotional presence, rapport and learning satisfaction. The Korea Contents Society, 20(10), 259-267.
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