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http://dx.doi.org/10.4275/KSLIS.2021.55.4.159

Current Status and Future Perspectives of Academic Library Online Services in the Pandemic Era  

Lee, Jisu (숙명여자대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for Library and Information Science / v.55, no.4, 2021 , pp. 159-185 More about this Journal
Abstract
After the pandemic, universities are shifting to distance learning, and the information use environment of libraries is rapidly changing. Therefore, there is a need for academic libraries to provide learning and research support services to users in response to these changes. This study analyzed the following contents, focusing on the contents of online services of academic libraries in order to understand the services provided by academic libraries after the pandemic, 1) the current status of online information services provided by 60 academic libraries at domestic and foreign and 2) the experience and requirements for using the online information services of academic library were investigated. As a result of the study, academic libraries at domestic and foreign responded to the untact environment by providing various online information services and users showed high experience and requirements for the electronic resource service and online user education service of academic libraries after the outbreak of the pandemic. Based on the analysis of the current status of online information services provided by domestic and foreign academic libraries after the outbreak of the pandemic, as well as the experiences and requirements of university students, several strategies were proposed to improve the quality of university education and library online information services and to plan services that respond to user needs.
Keywords
Pandemic; Online Information Services; Academic libraries; Distance Learning; Use Experience; User Needs;
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