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http://dx.doi.org/10.4275/KSLIS.2021.55.1.469

A Study on User's Wayfinding Information-Seeking Behavior When Using the Mobile Map Application on Foot  

Gwon, Hyeon Jeong (연세대학교 문헌정보학과 대학원)
Lee, Jee Yeon (연세대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for Library and Information Science / v.55, no.1, 2021 , pp. 469-492 More about this Journal
Abstract
This study aims to find an optimal method for the mobile map application to provide directions by analyzing users' behavior in wayfinding and the information referenced in the direction-finding tasks. The mobile application provided information such as 'the name of the store on the first floor,' 'current location and directions to proceed if there are multi-branching roads,' and 'alleyways.' In the visual representation of information, the application should pay attention to 'landmark elements such as subway station exits and bus stops,' 'the color of crosswalks and overpasses,' 'division between sidewalks and driveways,' and 'entry to the subway stations.' For the mobile map application to provide intuitive interaction, it is necessary to specify 'the direction toward the destination,' 'the possible rotation of the map screen,' and 'the big roads' preference guidance.'
Keywords
Mobile Map Application; Wayfinding; Mobile Information Seeking; Information Seeking Behavior; User Experience;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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