Browse > Article
http://dx.doi.org/10.4275/KSLIS.2019.53.2.201

A Study on the Measurement of Monetary Value for Service Quality of Construction Technology Information  

Kim, Nam-Gon (한국건설기술연구원 미래융합연구본부)
Jeong, Seong-Yun (한국건설기술연구원 미래융합연구본부)
Publication Information
Journal of the Korean Society for Library and Information Science / v.53, no.2, 2019 , pp. 201-221 More about this Journal
Abstract
The Korea Institute of Civil Engineering and Building Technology provides the documents and information on the construction technology through the Construction Technology Digital Library System to enhance the technological competitiveness of the construction engineers. The purpose of this study is to measure the monetary value of information service quality in order to improve the documents and information service quality provided by this system. For this purpose, a questionnaire model was designed to apply the DBDC- CVM. We surveyed the members of 300 this systems for the amount of information that they are willing to pay to maximize the quality of information service. The correlation between the dependent variable and the explanatory variables was analyzed with the basic statistics of the survey results. The independent variables affecting the dependent variable are statistically significant. The logit model is used to estimate the monetary value of individual respondents who are willing to pay for information service quality. In previous research, we measured the use value of information service. On the other hand, this study shows that the measurement of value based on information service quality is different from previous research.
Keywords
Construction Technology Information; Digital Library System; Information Service Quality; Contingent Valuation Method, CVM; Willingness To Pay;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 Kang, Kee-Rae. 2009. "Study on Measuring the Value of Recreational Forests Using Contingent Valuation Method." Journal of the Korean institute of landscape architecture, 37(5): 42-52.
2 Kwak, Seung-Jun, Yoo, Seung-Hoon and Chang, Jeong-In. 2005. "Measuring the Conservation Value of Lagoons: The Case of Songji Lagoon." Ocean and Polar Research, 27(2): 161-169.   DOI
3 KyungPook National University. 2007. An Economic Analysis on STI Resource Development and Sharing. Daejeon-Si: Korea Institute of Science and Technology Information. Research K-07-IP-03P-7.
4 Kim, Gang-Soo. 2009. A study on non-market revaluation- Focused on the analysis of bid amount of CVM survey. Sejong-Si: Korea Development Institute, Policy Research Series: 61-80.
5 Kim, Eun-Ju. 2003. A Study on Modeling for Willingness To Pay: Using Dichotomous Choice. Seoul: Department of Public Health. Graduate School of Public Health, Seoul National University.
6 Nahm, Joon-Woo, Lee, Hahn-Shik and Huh, In. 2016. Econometrics. Seoul: Hongmoonsa: 363-376.
7 Ryu, Hee-Kyeung and Lee, Doo-Young. 2006. "A Study on the Economic Value Measurement of Domestic Monograph Full-Text Information Services." Journal of the Korean Society for Information Management, 23(4): 111-128.   DOI
8 Park, Dong-Kyun. 2003. "A Study on the Hotel Customers in Relationship with Perceived Service Quality, Perceived Value, Satisfaction, Loyalty, and Intention of Reusing." Journal of tourism and leisure research, 15(1): 283-302.
9 Shim, Won-sik. 2010. "Rethinking Theoretical and Practical Issues of Economic Valuation of Library Services." Journal of the Korean Library and Information Science Society, 44(4): 231-247.   DOI
10 Yoo, Seung-Hoon. 2014. "Analysis of Conditional Valuation Model for Dual Bound Nutrient Selective Model Using Sample Selection Model." Review of Fiscal Studies, 10(1): 45-77.
11 Rhee, Kyoung-Ah, Kim, joonoki, Oh, Sung-Ho and Lee, Young-Ihn. 2011. "Underlying Values of Real-time Traffic Information on Variable Message Sign Using Contingent Valuation Method(CVM)." Journal of Korean Society of Transportation, 26(3): 61-72.
12 Lee, Seong-Keun, Lim, Kyu-Chae, and Ham, Yun-Ju. 2014. Public Investment Analysis. Seoul: Jyphyunjae Publishing Co: 112-234.
13 Jeong, Seong-Yun et al. 2018b. 18 Operation of Construction Technology Information Database and Service System. Goang-Si: Korea Institute of Civil Engineering and Building Technology, Research Report 2018-041: 11-19.
14 Lee, Chul-Yong. 2014. Estimation of Appropriateness of Payment for New and Renewable Energy and Improvement of Social Acceptability. Ulsan-Si:Korea Energy Economics Institute, Research Report: 29-34.
15 Jeong, Seong-Yun. 2016. "The Estimation of Domestic Construction Technology Full-Text Services using Tobit Model." Journal of academia-industrial technology, 17(6): 656-662.
16 Jeong, Seong-Yun. 2018a. "A Study on the Measurement of Service Quality of Construction Technology Digital Library System." Journal of academia-industrial technology, 19(2): 709-716.
17 Jung, Chan-Young and Lee, Hoon. 2014. "The Estimation of Payment Value for Festival Entrance Fee to Procure Financial Durability: Based on Contingent Valuation Method(CVM)." Journal of Tourism Studies, 26(2): 153-174.
18 Pyo, Soon Hee. 2012. "The Comparative Study of Public Library Valuation Using CVM: Case of the Payment Vehicles." Journal of the Korean Society for Information Management, 29(2): 173-191.   DOI
19 Heo, Eunn-Yeong. 2000. "Recent Developments on Economic Valuation Method-CVA MAUA and Real Option Pricing." Journal of Korea Technology Innovation Society, 3(1): 37-54.
20 National Information Society Agency. 2004. Methodology for Value Measurement of IT Services: Application of Contingent Valuation Method. Daegu-Si: National Information Society Agency, NCA IV-RER-04073.
21 Bateman, I. J. et al. 2003. Economic Valuation with Stated Preference Techniques. Edward Elgar Press: 65-74.
22 Hanemann, W. M. and Kanninen, B. J. 1998. The statistical analysis of discrete response CV data. USA: Department of agricultural and resource economics, University of California at Berkeley, working paper No.798.
23 Cook, C. et al. (2003). Developing a National Science Digital Library (NSDL) $LibQUAL+^{TM}$ Protocol: An E-service for Assessing the Library of the 21st Century. NSDL Evaluation Workshop.
24 DeLone, W. H. and McLean, E. R. 1992. "Information Systems Success: The Quest for the Dependent Variable." Information Systems Research, 3(1): 60-95.   DOI
25 Hanemann, W. M. 1984. "Welfare Evaluations in Contingent Valuation Experiments with Discrete Responses." American Journal of Agricultural Economics, 66(3): 332-341.   DOI
26 Heberlein and Thomas, A. 1986. Measuring Resource Values: The Reliability and Validity of Dichotomous Contingent Valuation Measures. New York: Paper presented at the American Sociological Association Meeting.
27 Jeong, S. Y. (2018). A Study on the Monetary Value Estimation of User Satisfaction with the Digital Library Service Focused on Construction Technology Information in South Korea. In Digital Libraries for Open Knowledge, 335-339.
28 Kanninen, B. J. 1993. "Optimal experimental design for double-bounded dichotomous choice contingent valuation." Land Economics, 69(2): 138-146.   DOI
29 Louviere, J., Hensher, D. A. and Swait, J. 2000. Stated choice methods: Analysis and applications. Cambridge, UK: Cambridge University Press. Recite: Lee, D. K. 2013. "A Comparison of Choice-based Landscape Preference Models between British and Korean Visitors to National Parks." Life Science Journal, 10(2): 2028-2036.
30 Kyrillidou, M. et al. (2007). $DigiQUAL^{TM}$: a Digital Library Evaluation Service. In 7th international conference on performance measurement in libraries and information services.
31 Parasuraman, A., Zeithaml, V. A. and Berry, L. L. 1985. "A conceptual model of service quality and Its implications for future research." Journal of Marketing, 49(4): 41-50.   DOI