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http://dx.doi.org/10.4275/KSLIS.2018.52.2.103

A Study on the Evaluation of Usability of Unmanned Smart Libraries  

Kwak, Seung-Jin (충남대학교 문헌정보학과)
Son, Chung-Ki (한국과학기술원 도서관 학술정보개발팀)
Jang, Geun-yeong (한국과학기술원 도서관 학술정보운영팀)
Publication Information
Journal of the Korean Society for Library and Information Science / v.52, no.2, 2018 , pp. 103-123 More about this Journal
Abstract
The purpose of this study is to evaluate the user's perception and usability of the unmanned smart library and to derive the improvements. After reviewing the literature on smart technology and smart equipment, we surveyed users who use unmanned smart library installed in Sejong City and Pohang City, and questioned the use, operation and service satisfaction of unmanned smart library. Based on the results of the analysis, we suggested ways to improve the unmanned smart library and draw users to the library. Unattended smart library users varied in age and educational background, and they were most interested in borrowing books and were satisfied with their overall use.
Keywords
Unmanned Smart Library; Smart technology; Smart Equipment; Usability Evaluation; RFID; Smart Library;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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