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http://dx.doi.org/10.4275/KSLIS.2011.45.1.011

A Case Study of the CDRS for Effective Operation of Collaborative Digital Reference Service in Korea  

Bae, Soon-Ja (전주대학교 사회과학부 문헌정보학)
Publication Information
Journal of the Korean Society for Library and Information Science / v.45, no.1, 2011 , pp. 11-27 More about this Journal
Abstract
This paper aims to seek ways of optimizing the operations of Collaborative Digital Reference Service(CDRS) in Korea. CDRS tries to specialize the reference service through world-wide collaborative service. In this study seven international CDRS services including "QuestionPoint" operated by ALA and one national service, "Ask a Librarian" by the National Library of Korea were surveyed. A focused analysis of CDRS in Korea shows not only a sharp increase in use by the public, but also much application in research and academic activities by university students and workers.
Keywords
Collaborative Digital Reference Service; Digital Information Service; Global Network; QuestionPoint; Specialized Information Service;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 사서에게 물어보세요. [online]. [cited 2010.12.1]. .
2 AnyQuestion. [online]. [cited 2010.10.24]. .
3 Ask the Library. [online]. [cited 2010.10.30]. .
4 AskNow. [online]. [cited 2010.10.30]. .
5 Ask Us a Question. [online]. [cited 2010.11.4]. .
6 Collaborative Reference Database. [online]. [cited 2010.11.21]. .
7 Enquire; Ask a Librarian. [online]. [cited 2010.11.21]. .
8 QuestionPoint. [online]. [cited 2010.10.24]. .
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