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Study on International Bases for Improving International Competitiveness of Korean ICT Industries  

Nam, Youngho (Kookmin University)
Kim, Inkyu (Kookmin University)
Yoon, Ilseon (Shipley Korea)
Publication Information
Journal of Information Technology and Architecture / v.11, no.1, 2014 , pp. 53-62 More about this Journal
Abstract
The research tries to find appropriate nations and cities of the international supporting centers according to Korean firms' requests. It also tries to find out proper designs of governance structure and strategic and operational control system of the center. Two methods are used to find out Korean firms' requests. One is the expert interviews and the other is the questionnaire survey. The email survey is sent to 120 firms of IT service, package software, telecom facilities and broadcasting equipment industries. Their opinions in addition to interview results are used as a basis of selecting potential regions for new centers and types of their services. According to survey results, southeast asia is the most preferred region and Indonesia, Vietnam, Thailand, Malaysia and Singapore are selected as potential nations for a location of the center in southeast asia. However, the survey result is not fully agreed with the interviewees' opinions. The interviewees tell that there are not much demand in nations with low purchasing power and low IT industry level. That is, Indonesia and Vietnam are not proper places for the centers.
Keywords
software; global IT support centers; iPark; IT service; package software;
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