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http://dx.doi.org/10.7838/jsebs.2020.25.2.029

A Study on Informatization Performance Management: A Case of Defense Informatization Policy Evaluation  

Lee, Hanjun (College of Business Administration, Myongji University)
Kim, Sungtae (Management Information Systems at School of Business, Seoul National University, Korea Institute for Defense Analyse)
Publication Information
The Journal of Society for e-Business Studies / v.25, no.2, 2020 , pp. 29-48 More about this Journal
Abstract
For the visualization of outcome is relatively limited in informatization filed especially, systematic and quantifiable performance management of IT projects and policies is needed. Thus, the government developed its informatization evaluation system and has reinforced it. And Ministry of National Defense (MND) continues to strive for the settlement of the informatization performance evaluation system as well. According to Defense Informatization Law which was legislated in 2011, informatization policies should be assessed annually through informatization policy evaluation system in terms of their enforcement and outcome. However, informatization policy evaluation has not carried out since its pilot enforcement just after the legislation of the law. Hence, we conducted informatization policy evaluation aimed at performance investigation of 31 policies in '14~'18 Defense Informatization Master Plan. We sophisticated the current informatization policy system and we provide guidelines and tools to support the development of performance goal and indicators for each of the policies. Then, the policies were assessed by the evaluation committee we organized for our study, and we analyzed the problems we tackled in the whole process of evaluation and provided proposals for effectiveness enhancement of defense informatization evaluation system. The proposals will be meaningful for performance management in defense informatization sector and in public informatization sector as well.
Keywords
Policy Evaluation; Defense Informatization; Informatization Policy; Informatization Evaluation; Performance Management;
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