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http://dx.doi.org/10.7838/jsebs.2019.24.1.049

An Analysis on Affecting Factors of Healthcare Applications Continuous Usage Intention and their Relationships  

Ki, Yeon-Su (SIMNET Co., Ltd)
Ahn, Sung-Mahn (College of Business Administration, Kookmin University)
Cho, Min-Guk (Department of Data Science, Kookmin University)
Choi, Byounggu (College of Business Administration, Kookmin University)
Publication Information
The Journal of Society for e-Business Studies / v.24, no.1, 2019 , pp. 49-89 More about this Journal
Abstract
Many studies have been conducted on adoption of healthcare applications. However, few studies have paid their attention to continuous usage intention of healthcare applications even though success of healthcare applications is determined by Continuous usage intention rather than adoption. Therefore, this study tried to identify the factors affecting the continuous usage intention of healthcare applications and examined the relationship between them empirically. In addition, the role of gender and age in the relationship was investigated. The results showed that self-efficacy and innovation had a significant effect on perceived ease of use of healthcare application, while self-efficacy, health information seeking, and enjoyment had a significant effect on perceived usefulness. Perceived ease of use and usefulness showed positive impact on continuous usage intention of healthcare application. Finally, age and gender had a moderator effect the relationship between perceived usefulness and continuous usage intention. This study is expected to make contributions to the existing research by identifying the factors affecting the Continuous usage intention of healthcare applications, but also to give a guideline for managers who want to provide healthcare application services.
Keywords
Healthcare Applications; Continuous Usage Intention; Technology Acceptance Model; Self-Efficacy; Health Information Orientation; Innovativeness; Enjoyment;
Citations & Related Records
Times Cited By KSCI : 13  (Citation Analysis)
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127 Lee, N., "Effects of Healthcare Service User's Compliance Intention on Continuous Usage," The Journal of Society for E-Business Studies, Vol. 21, No. 4, pp. 95-117, 2016.   DOI
128 Lee, J., Choi, M., Kim, K., and Shin, S., "Effects of Smart Phone Exercise Application Use Motivation on Leisure Satisfaction," Korean Journal of Sports Science, Vol. 20, No. 6, pp. 815-824, 2011.
129 Lee, O. and Ham, S., "A Study on Influence Factors of Mobile Healthcare Service Using Structural Equation Modeling," Journal of the Korea Academia-Industrial Coope ration Society, Vol. 18, No. 3, pp. 418-427, 2017.
130 Lee, S. J. and Jeon, I. K., "A Study on the Effect of Consumer's Innovation on Sport Wearable Products: Focused on Technology Acceptance Model(TAM)," Korean Journal of Sport Management, Vol. 19, No. 1, pp. 95-108, 2014.
131 Lee, B. K., Sohn, Y. K., Lee, S. L., Yoon, M. Y., Kim, M. H., and Kim, C. R., "An Efficacy of Social Cognitive Theory to Predict Health Behavior A Meta-Analysis on the Health Belief Model Studies in Korea," Journal of Public Relations Research, Vol. 18, No. 2, pp. 163-206, 2014.   DOI
132 Lee, M., Kang, J., and Jeon, I., "A Study on the Effect of Smart Phone Fitness Application(App)'s Service Quality on Satisfaction After Use, Trust, Immersion and Willingness to Continue to Use," The Korean Journal of Physical Education, Vol. 52, No. 2, pp. 379-396, 2013.
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134 Lee, J. I., Nam, H. W., and Lee, S. M., "A Study on the Usability Evaluation of Smart Banking Application," Journal of the Korean Society Design Culture, Vol. 18, No. 1, pp. 346-359, 2012.
135 Lee, Y., Park, J., Rho, M., Wang, B., and Choi, I., "Doctors' Perception and Intention of the U-Healthcare Service," Journal of the Korea Contents Association, Vol. 12, No. 2, pp. 349-357, 2012.   DOI
136 Lee, J. and Shin, M., "Factors for the Adoption of Smartphone-Based Mobile Banking: On User's Technology Readiness and Expertise," The Journal of Society for E-Business Studies, Vol. 16, No. 4, pp. 155-172, 2011.   DOI
137 Lee, C., Yun, H., Lee, C., and Lee, C. C., "Factors Affecting Continuous Intention to Use Mobile Wallet: Based on Value-Based Adoption Model," The Journal of Society for E-Business Studies, Vol. 20, No. 1, pp. 117-135, 2015.   DOI
138 Leong, L., Ooi, K., Chong, A. Y., and Lin, B., "Modeling the Stimulators of the Behavioral Intention to Use Mobile Entertainment: Does Gender really Matter?," Computers in Human Behavior, Vol. 29, No. 5, pp. 2109-2121, 2013.   DOI
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