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http://dx.doi.org/10.7838/jsebs.2016.21.4.095

Effects of Healthcare Service User's Compliance Intention on Continuous usage  

Lee, Namyeon (School of Paideia, Sungkyul University)
Publication Information
The Journal of Society for e-Business Studies / v.21, no.4, 2016 , pp. 95-117 More about this Journal
Abstract
Entering aging society and increasing individual's interests on wellbeing lead to increasing demands of healthcare service and various healthcare related applications are providedon app market or Internet. These healthcare services could enhance user's health status if the users continuously use the service. In order to enhance effectiveness of a healthcare service, the service user should comply with recommendations or directions are provided by the service. However, previous studies of healthcare service are not considered effects of compliance intention on continuous usage. Hence, we tested how user's compliance intention effect on continuous usage intention of healthcare service based on theories of information system and medical information. Moreover, we found that compliance intention of users for healthcare service is an important factor on sustainability of healthcare service. Additionally, we investigated what factors are related with user's compliance intention.
Keywords
Healthcare Service; Compliance Intention; Continuous Usage; Health Belief Model; TAM;
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Times Cited By KSCI : 3  (Citation Analysis)
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