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A Study on the Impact of Security Risk on the Usage of Knowledge Management System : Focus on Parameter of Trust  

Ahn, Joong-Ho (서울대학교 경영대학)
Choi, Kyu-Chul (대한민국 공군본부)
Sung, Ki-Moon (대한민국 공군본부)
Lee, Jae-Hong (서울대학교 경영대학)
Publication Information
The Journal of Society for e-Business Studies / v.15, no.4, 2010 , pp. 143-163 More about this Journal
Abstract
The purpose of this study is to investigate the user's perception of security risk and examine its impact on the usage of Knowledge Management Systems(KMS). The findings of this study are three-fold. First, the overall user's perception of security risk is not high. However, there is a considerably big difference in the perception of security risk among users. This finding means that user's perception of a security risk is not based on the actual security effects but one's individual perception. Another finding is that user's perception of a security risk has a negative impact on the usage of KMS through "trust", which is a mediating variable in our study. This finding corresponds with the existing theory that security risk is oneof the critical sources of trust, and trust is a critical factor of user's acceptance of KMS. Finally, the result of this study reveals that activities devoted to security do not decrease the effectiveness and productivity of KMS. Our long-held cognition that security activity hinders the effectiveness and productivity of an information system is not particularly applied to the KMS.
Keywords
Knowledge Management; Knowledge Management Systems; Security of KMS; Security Risk; Trust;
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Times Cited By KSCI : 1  (Citation Analysis)
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