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Strategic Analysis for Engineering Education based on Customer Satisfaction Index  

Lee Seung-Yong (Department of Information & Industrial Engineering Yonsei University)
Yoon Jae-Yong (Department of Information & Industrial Engineering Yonsei University)
Kim Tae-Hyun (Department of Information & Industrial Engineering Yonsei University)
Sohn So-Young (Department of Information & Industrial Engineering Yonsei University)
Publication Information
Journal of Engineering Education Research / v.8, no.3, 2005 , pp. 69-76 More about this Journal
Abstract
The crisis of science-engineering field is a significant problem which hinders the improvement of national competitiveness. In this study, we use a structural equation model to propose two kinds of satisfaction indices of engineering education: m index for major and p index for personality. They are used to improve the current situation of engineering education in Korea. Based on the resulting feedback information, we suggest several strategic plans for science-engineering field.
Keywords
Engineering Education; The crisis of science-engineering; Structural Equation Modeling; CSI;
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