Effects of the Mind Map for Emotional Labor and Burnout: A Survey of Nurses in Outpatient Departments of Cancer Hospitals |
Lee, Jin A
(Department of Nursing, National Cancer Center)
Park, Seok Won (Department of Nursing, National Cancer Center) Kim, Kyeong Ji (Department of Nursing, National Cancer Center) Paik, Hyun Ok (Department of Nursing, National Cancer Center) Jeon, Eunyoung (Department of Nursing, Daegu University) |
1 | Song MR, Park KJ. Emotional labor experienced by ambulatory care nurses. Journal of Korean Academy of Nursing Administration. 2011;17(4):451-461. http://dx.doi.org/10.11111/jkana.2011.17.4.451 DOI |
2 | Kim EO, J o SY. The relationship among motives for the selection of a hospital, satisfaction with services in a hospital and the revisit intention of outpatients. Journal of Korean Clinical Nursing Research. 2004;10(1):145-159. |
3 | Rhee HS. Analysis of out-patient satisfaction to revisit in general hospitals. Journal of Allied Health Research 2007;33(1):53-61. |
4 | Morris JA, Feldman DC. The dimensions, antecedents, and consequence of emotional labor. Academy of Management Review. 1996;21(4):986-1010. http://dx.doi.org/10.5465/AMR.1996.9704071861 DOI |
5 | Kim SH, Lee MA. Effects of emotional labor and communication competence on turnover intention in nurses. Journal of Korean Academy of Nursing Administration. 2014;20(3):332-341. http://dx.doi.org/10.11111/jkana.2014.20.3.332 DOI |
6 | Clark CC. Burnout: assessment and intervention. The Journal of Nursing Administration. 1990;10(9):39-43. |
7 | Moon SH. Factors affecting the burnout of nurses in cancer wards and those in general wards [master's thesis]. Seoul: Chungang University; 2010. |
8 | Ahn JY. The relationship between emotional labour and job stress of clinic nurses in a specialized hospital for cancer [master's thesis]. Seoul: Catholic University; 2007. |
9 | Byun DS, Yom YH. Factors affecting the burnout of clinical nurses: Focused on emotional labor. Journal of Korean Academy of Nursing Administration. 2009;15(3):444-454. |
10 | Cha SK, Shin YS, Kim KY, Lee BY, Ahn SY, Jang HS, et al. The degrees of emotional labor and its related factors among clinical nurses. Journal of Korean Clinical Nursing Research. 2009;15(2):23-35. |
11 | Buzan T, Abbott S. The ultimate book of mind maps: Unlock your creativity, boost your memory, change your life. London: Thorsons; 2005. |
12 | Kim J. The effects of lyric analysis using a mind-map on parenting stress in disabled children's mothers [master's thesis]. Seoul: Myongji University; 2010. |
13 | Wilson A. Mapping the mind in relational psychoanalysis: Some critiques, questions, and conjectures. Psychoanalytic Psychology. 1995;12(1):9. http://dx.doi.org/10.1037/h0079607 DOI |
14 | Haiying D, Song H. Study of the influence on reducing anxiety by mind map for patients with hypertension. Journal of Nurses Training. 2011;18:1638-1640. |
15 | Kinghorn S, Gaines S. Palliative nursing: improving end of life care. 2nd ed. London: Bailliere Tindall; 2007. |
16 | Kim SH, Ham YS. A Meta-analysis of the Variables related to the Emotional Labor of Nurses. Journal of Korean Academy of Nursing Administration. 2015;21(3):263-276. http://dx.doi.org/10.11111/jkana.2015.21.3.263 DOI |
17 | Malakh-Pines A, Aronson E, Kafry D. Burnout: from tedium to personal growth. New York: Free Press; 1981. |
18 | Brotheridge CM, Lee RT. Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology. 2003;76(3):365-379. http://dx.doi.org/10.1348/096317903769647229 DOI |
19 | Jung AR. A study on the influencing of casino dealer's job stress on emotional labor [master's thesis]. Seoul: Sejong University; 2009. |
20 | Jeon JH. The influence of emotional labor on burnout and job satisfaction[master's thesis]. Daegu: Kyungpook National University; 2010. |
21 | Hong KP. An analytic study on burnout in relation with personal and job related characteristics and social support[dissertation]. Seoul: Yonsei University; 1985. |
22 | Farrand P, Hussain F, Hennessy E. The efficacy of the 'mind map' study technique. Medical Education. 2002;36(5):426-431. http://dx.doi.org/10.1046/j.1365-2923.2002.01205.x DOI |
23 | Bae SI. Comparison of burnout, emotional labor, and job satisfaction of nurses between cancer ward and general ward [master's thesis]. Incheon: Gachon University; 2014. |
24 | Kim HK, J i HS, Ryu EK, Lee HJ, Yun SE, Jeon MK, et al. Factors influencing on burnout of the nurses in hospitals. Journal of Korean Clinical Nursing Reseach. 2005;10(2):7-18. |
25 | Friedman L. The barren prospect of a representational world. The Psychoanalytic Quarterly 1980;49(2):215-233. DOI |
26 | Spencer JR, Anderson KM, Ellis KK. Radiant thinking and the use of the mind map in nurse practitioner education. The Journal of Nursing Education 2013;52(5):291-293. http://dx.doi.org/10.3928/01484834-20130328-03 DOI |
27 | Walker D, Adebajo A, Heslop P, Hill J, Firth J, Bishop P, et al. Patient education in rheumatoid arthritis: The effectiveness of the ARC booklet and the mind map. Rheumatology 2007;46(10):1593-1596. http://dx.doi.org/10.1093/rheumatology/kem171 DOI |