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http://dx.doi.org/10.11111/jkana.2015.21.3.263

A Meta-analysis of the Variables related to the Emotional Labor of Nurses  

Kim, Sin Hayng (Department of Nursing, Kunsan College of Nursing)
Ham, Younsuk (Department of Nursing, Ansan University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.21, no.3, 2015 , pp. 263-276 More about this Journal
Abstract
Purpose: The study was done to verify the effect size of the variables related to the emotional labor of nurses. Methods: A total of 47 article on variables related to the emotional labor of nurses and published from 2006 to 2014 were used for the meta-analysis. Results: Variables with the largest effect size related to emotional labor were identified as the variables of work task, organization and individual characteristics in descending order of effect size. The sub-factors with the greatest effect size in the work task variable were exhaustion and work commitment, while for organization variables, intention to change jobs had the largest effect size. For individual characteristics, physical symptoms had the largest effect size. Conclusion: The results of this study are meaningful as the first study to integrate research results on variables related to the emotional labor of Korean nurses, providing practical data for the management of emotional labor.
Keywords
Nurse; Emotional labor; Meta-analysis;
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Times Cited By KSCI : 5  (Citation Analysis)
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