Browse > Article
http://dx.doi.org/10.11111/jkana.2013.19.1.28

DICS Behavior Pattern and Medication Errors by Nurses  

Kim, Eun-Kyung (Department of Nursing, Chungbuk National University)
Lee, Soon-Young (Cheongju St Mary's Hospital)
Eom, Mi Ran (Department of Nursing, Mokpo National University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.19, no.1, 2013 , pp. 28-38 More about this Journal
Abstract
Purpose: Human factor is one of the major causes of medication errors. The purpose of this study was to identify nurses' perception and experience of medication errors, examine the relationship of Dominance, Influence, Steadiness, Conscientiousness (DISC) behavior patterns and medication errors by nurses. Methods: A descriptive survey design with a convenience sampling was used. Data collection was done using self-report questionnaires answered by 308 nurses from one university hospital and two general hospitals. Results: The most frequent DISC behavioral style of nurses was influence style (41.9%), followed by steadiness style (23.7%), conscientiousness style (20.4%), and dominance style (14.0%). Differences in the perception and experience level of medication errors by nurses' behavioral pattern were not statistically significant. However, nurses with conscientiousness style had the lowest scores for in experience of medication errors and the highest scores for perception of medication errors. Conclusion: The results of this study show that identification of the behavior pattern of nurses and application of this education program can prevent medication errors by nurses in hospitals.
Keywords
Medication errors; Practice patterns; Nurse;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 GLS Worldwide. (2011, March 17). Behavioral style insight report for Jane sample. Retrieved September 26, 2012, from http://www.glsworld.com/pdf/assessment-sample-reports/develop ment-behavioral-style-insight.pdf
2 Hollnagel, E. (1993). Human reliability analysis: Context and control. London: Academic Press.
3 Inscape Publishing. (2009). Everything DISC Workplace profile. Retrieved September 26, 2012, from http://www.resourcesunlimited.com/everythingDISC/DISC-everything-DISCworkplace- profile.pdf
4 Jo, K. J., Lee, S. H., & Moon, N. S. (2004). Development of a unit-based program for clinical medication errors: LIFO. Journal of Korean Hospital Association, 9(10), 86-95.
5 Kang, J. H. (2007). Study on the DISC pattern of constituent and the influence of revolutionary leadership that affects to job stress. Unpublished master's thesis, Kyung Hee University, Seoul, Korea.
6 Khan, F. A., & Hoda, M. Q. (2005). Drug related critical incidents. Anaesthesia, 60, 48-52.   DOI   ScienceOn
7 Kim, E. K., Hwang, J. H., Kim, C. Y., & Oh, B. H. (1998). A study on nurse's perception and experience of medication error. The Seoul Journal of Nursing, 12(1), 133-150.
8 Kim, E. K., Jang, H. S., Kim, M. S., Hwang, J. I., Choi, Y. K., & Kim, C. K. (2006). Management of adverse event and medication safety for improvement of patient safety. Seoul: Quality Improvement Nurse Society.
9 Kim, J. S. (2012). A study on the relationship between DISC behavior type and job satisfaction, organizational commitment, and organizational citizenship behavior. Unpublished doctoral dissertation, Kwandong University, Gangneung, Korea.
10 Korea Educational Consulting Institute. (2002). DISC instructor process manual. Seoul: Author.
11 Korea Educational Consulting Institute. (2004). PPS (personal profile system). Seoul: Author.
12 Armitage, G., & Knapman, H. (2003). Adverse events in drug administration: A literature review. Journal of Nursing Management, 11, 130-140. http://dx.doi.org/10.1046/j.1365-2834.2003.00359.x   DOI   ScienceOn
13 Bang, K. H., Jang, H. K., & Jung, Y. M. (2010). Relation between the DISC behavior, coping type and level of stress and job satisfaction, organizational commitment of hospital employees. Journal of Korea Society of Hospital Administration, 15(3), 17-32.
14 Barker, K. N., Flynn, E. A., Pepper, G. A., Bates, D. W., & Mikael, R. L. (2002). Medication errors observed in 36 health care facilities. Archives Internal Medicine, 162, 1897-1903. doi:10-1001/pubs   DOI   ScienceOn
15 Bradley, A. (2011). Everything DISC Workplace profile: Assessment to Action. Retrieved September 26, 2012, from http://www. resourcesunlimited.com/everythingdisc/disc-everything-disc -workplace-profile.pdf
16 Etchells, E., Juurlink, D., & Levinson, W. (2008). Medication errors: The human factor. Canadian Medical Association Journal, 178(1), 63-64. http://dx.doi.org/10.1503/cmaj.071658   DOI   ScienceOn
17 Faul, F., Erdfelder, E., Buchner, A., & Lang, A. G. (2009). Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods, 41, 1149-1160. http://dx.doi.org/10.3758/BRM.41.4.1149   DOI   ScienceOn
18 Lee, H. B. (2011). Understand DISK behavior style of doctor and patient. Retrieved September 26, 2012, from http://www.doctorstimes.com/news/articleView.html?idxno=148832
19 Kwak, Y. J. (2012). The effects of supervisor-subordinate DISC behavioral tendencies on subordinates's organizational commitment and job satisfaction. Unpublished master's thesis, Sookmyung University, Seoul, Korea.
20 Lee, J. A., & Yoo, I. Y. (2011). Teacher-efficacy and job stress according to DISC behavioral types in health teacher. Journal of Korean Society Living Environment System, 18(4), 392-400.
21 Lee, K. J., Han, H. H., & Choi, Y. J. (2011). A study on development program of knowledge information system about aviation human factor. Seoul: Korea Transportation Safety Authority.
22 Lee, S. Y. (2008). A study on medication error among nurses and prevention strategy. Unpublished master's thesis, Eulji University, Daejeon, Korea.
23 Lim, W. S. (2009). A study on health promotion behaviors and health conditions related to DISC behavior characteristics. Unpublished master's thesis, Kyung Hee University, Seoul, Korea.
24 Marston, W. M. (1979). Emotion of normal people. Minneapolis: Persona Press.
25 Nagel, D. C. (1988). Human error in aviation operations. In E. L. Wiener & D. C. Nagel (Eds.), Human factors in aviation (pp. 263-304). San Diego, CA: Academic Press.
26 National Coordinating Council for Medication Error Reporting and Prevention. (1995, October 16). Council defines terms and sets goals for medication error reporting and prevention. Retrieved January 22, 2008, from http://www.nccmerp.org/press/press 1995-10-16.html
27 Oh, C., & Yoon, H. (2007). Perception and experience of medication errors in nurses with less than one year job experience. Journal of Korean Academy of Fundamental Nursing, 14, 6-17.
28 Tam, V. C., Knowles, S. R., Cornish, P. L., Fine, N., Marchesano, R., & Etchells, E. E. (2005). Frequency, type and clinical importance of medication history errors at admission to hospital: A systematic review. Canadian Medical Association Journal, 173, 510-515. http://dx.doi.org/10.1503/cmaj.045311   DOI   ScienceOn
29 Paradis, A. R., Stewart, V. T., Bayley, K. B., Brown, A., & Bennett, A. J. (2009). Excess cost and length of stay associated with voluntary patient safety event reports in hospitals. American Journal of Medical Quality, 24(1), 53-60.http://dx.doi.org/10.1177/1062860608327610   DOI
30 Roh, E. K. (2011). Influence of job stress, DISC behavioral type and organizational social capital on job satisfaction among some nurses. Unpublished doctoral dissertation, Chosun University, Gwangju, Korea.