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Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses  

Kang, Kyeong-Hwa (Division of Nursing, Hallym University)
Han, Yong-Hee (Department of Nursing, Hallym University Hospital)
Kang, Soo-Jin (Department of Nursing, Daegu University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.18, no.1, 2012 , pp. 13-22 More about this Journal
Abstract
Purpose: This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses. Method: A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression. Results: The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate. Conclusion: These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.
Keywords
Organizational commitment; Communication satisfaction;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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