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A study on Burnout, Emotional labor, and Self-efficacy in Nurses  

Yang, Ya-Ki (Department of Nursing, Honam University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.17, no.4, 2011 , pp. 423-431 More about this Journal
Abstract
Purpose: This study was conducted to investigate the relationship of burn out, emotional labor and self-efficacy in nurses, and to identify predictors of burnout. Method: The participants were 268 nurses working in C university hospital in G city. Data were collected from May 1 to May 31, 2010, and analyzed using SPSS/WIN 12.0. Results: The mean score per item for burnout was 3.13, the mean emotional labor score was 3.15, and the mean of self-efficacy score was 3.42. Burnout showed negative correlation with self-efficacy (r=-.339, p=.000), and showed positive correlation with emotional labor (r=.511, p=.000). Variables that predicted burnout were emotional labor, self-efficacy, gender, number of assigned patient per duty (37.8%). Conclusion: The findings of this study indicate a need to develop programs for nurses to increase self-efficacy and to control the emotion, and the need for further studies to examine causal relationship among burn out, emotional labor and self-efficacy.
Keywords
Burnout; Emotional labor; Self-efficacy; Nurse;
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Times Cited By KSCI : 7  (Citation Analysis)
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