Browse > Article

Influences of Job Stress and Burnout on Turnover Intention of Nurses  

Yoon, Geum-Suk (Yedaum Nursing Home)
Kim, Souk-Young (College of Nursing, Eulji University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.16, no.4, 2010 , pp. 507-516 More about this Journal
Abstract
Purpose: The purposes of this study were to understand the general hospital nurses' work stress, burn out and turnover intention and to identify the factors that influence on turnover intention. Methods: This study was conducted through a survey of 283 nurses having at least 6 months of work experience of 4 general hospitals in Seoul. Data were collected from September to October 2009. The data were analyzed using descriptive statistics, ANOVA, and stepwise multiple regression test with SPSS WIN 14.0. Results: The score for turnover intention was 3.57 out of 5. Turnover intention was significantly correlated with work stress, burn out, and working position. The factors influencing turnover intention were organizational system, depersonalization, physical environment, work position, and occupational climate. The predict variables accounted for 27.9% of turnover intention. Conclusion: The results of this study show that factors influencing turnover intention are organizational system, depersonalization, physical environment, work position, and organizational climate. Therefore, nursing managers should understand the organization's climate and establish a reasonable organization system to decrease turnover intention.
Keywords
Personnel Turnover; Stress; Burnout; Nurses;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 Cho, Y. S. (1999). A study on the burnout experience and the coping types of clinical nurse. Unpublished master's thesis, Kyung Hee University, Seoul.
2 Woo, N. H. (2009). Relationship between job stress and work-related musculoskeletal symptoms of hospital nurses. Unpublished master's thesis, Eulji University, Daejeon.
3 Choi, H. Y. (2002). Perfectionism tendency, social support, and burnout among counselors. Unpublished master's thesis, The Catholic University of Korea, Seoul.
4 Yoon, J. A. (2007). Internal marketing, job stress, organizational commitment and turnover intention in nursing organization. Unpublished master's thesis, Busan University, Busan.
5 Jung, H. C. (2008). A study on the job stress of workers at social welfare center. Unpublished master's thesis, Inje University, Busan.
6 Kim, H. S. (2001). A study on the relationship among work stress, burnout and coping method of clinical nurses. Unpublished master's thesis, Chosun University, Kwangju.
7 Yoo, J. M. (2005). A study on the occupational stress of social workers in mental health service sector. Unpublished master's thesis, Ewha University, Seoul.
8 Yun, H. M. (2009). An analysis of the factors affecting turnover intention of new nurses. Unpublished master's thesis, Busan University, Busan.
9 Hospital Nurses Association. (2007). 2007 Business report. Seoul: Hospital Nurses Association.
10 Yu, W. J. (2008). The relationship among organizational justice, job satisfaction, organizational commitment and turnover intention in hospital nurses. Unpublished master's thesis, Seoul National University, Seoul.
11 Mun, M. S. (2007). A study on the relations between child-care teachers' departure intention and their work environment and job satisfaction. Unpublished master's thesis, Duksung Women's University, Seoul.
12 Choi, H. S. (2007). Stress and coping among industrial male workers. Unpublished master's thesis, Eulji University, Daejeon.
13 Jung, H. Y. (2008). A study on relationship among violence experience, coping and burnout of emergency department nurses. Unpublished master's thesis, Chosun University, KwangJu.
14 Kim, K. E. (2004). An analysis of the factors affecting nurse's intension to leave the job. Unpublished master's thesis, Korea University, Seoul.
15 Kim, K. I. (2008). The effects of burnout on the turnover intention: Focused on moderating effect on the communication satisfaction. Unpublished master's thesis, Kyungpook National University, Daegu.
16 Chang, S. J., Koh, S. B., Kang, D. M., Kim, S. A., Kang, M. G., Lee, C. G., et al. (2005). Developing an occupational stress scale for Korean employees. Korean J Occup Environ Med, 17(4), 297-317.
17 Lee, H. J. (2002). A study on the personality traits, work stress and job satisfaction of nurses. Unpublished master's thesis, Chosun University, Kwangju.
18 Lee, E. J. (2002). An analysis of the factors affecting general hospital nurses' intention to leave the job. Unpublished master's thesis, Hanyang University, Seoul.
19 Lee, E. H. (2005). The relationship between job stress and turnover of registered nurses in a university hospital. Unpublished master's thesis, Yonsei University, Seoul.
20 Kim, N. S. (2002). The burn-out syndrome of the doctors and nurses working in the emergency department. Unpublished master's thesis, Yonsei University, Seoul.
21 Kim, E. K. (2009). The impacts on the intension of turnover by job embeddedness of social workers: Focused on the residential facilities and the non-residential facilities in Daegu. Unpublished master's thesis, Catholic University of Daegu, Daegu.
22 Park, H. S. (2002). Relationship between perceived nursing care role orientation, job characteristics, and turnover among nurses. Unpublished master's thesis, Yonsei University, Seoul.
23 Jang, S. J. (2004). Relationship between experience of patients' violent behaviors and burnout of psychiatric nurses. Unpublished master's thesis, Seoul National University, Seoul.
24 Kim, M. J. (2007). Comparison of job satisfaction, commitment to organization, nursing organization culture and intention of separation between national/public hospital nursed and private hospital nurses. Unpublished master's thesis, Kyung Hee University, Seoul.
25 Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burn-out. J Occup Behav, 2, 99-113.   DOI
26 Lowler, E. E. (1983). Satisfaction and behavior. New York: McGrow Hill Companies.
27 Lee, M. A. (2005). A comparative study of how subjects' characteristics and nursing service quality influence on hospital revisiting intent between patients and nurses. J Korean Acad Nurs, 35(7), 1210-1220.   과학기술학회마을
28 Yoon, S. H. (2004). The effects of organizational managerial characteristics and job characteristics on job stress and job effectiveness. Korean J Ind Organ Psychol, 17(3), 451-466.
29 Lee, H. S. (2001). A study of job stress and satisfaction of the clinical nurse. Unpublished master's thesis, Kyung Hee University, Seoul.
30 Er, K. S., Hur, H. K., Kim, K. K., Cho, Y. J., Kim, E. H., & Kim, S. J. (2003). The relationship between job characteristics, job satisfaction, and intents to leave among hospital nurses. Clin Nurs Res, 9(2), 81-92.