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http://dx.doi.org/10.7583/JKGS.2020.20.3.3

The Study of Users' Satisfaction on Game AI - Focused on Blade&Soul AI by NCSoft -  

Yeo, Hyang-Ran (Chung-Ang University, Graduate School)
Wi, Jong Hyun (Schoold of Business, Chung-Ang University)
Abstract
The purpose of this paper is to analyze the factors effecting users' satisfaction on game AI for early AI diffusion. For this purpose, we interviewed 20 users who had experiences playing Blade&Soul, made by NCsoft. Interview data had been analyzed through the Semantic Network Analysis program to identify key subject words and their relations. As a result, the paper has found keywords such as patterns, contents, variety, system, and getting new users as factors effecting users satisfaction on game AI.
Keywords
game artificial intelligence; text network analysis; user satisfaction; early adaptor;
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