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http://dx.doi.org/10.20878/cshr.2017.23.5.008

The Effects of Selection Attributes of Dessert Cafes on Experience Value and Revisit Intention  

Ra, Chae-Il (Dept. of Hotel Culinary, ChoDang University)
Publication Information
Culinary science and hospitality research / v.23, no.5, 2017 , pp. 77-86 More about this Journal
Abstract
The purpose of this study is to investigate the impact of selection attributes of dessert cafes on experience value and revisit intention. A survey was conducted from June 3, 2017 to the June 27th, 2017 with dessert cafe users. Out of 200 responses collected, a total of 157 responses was included for the data analysis. The results from this study are as follows. First, it was found that, the menu features of selective attributes of dessert cafes only affected experience value. However, healthy menu, price, and atmosphere of selective attributes of dessert cafes didn't impact on experience value. Second, experience value of dessert cafes significantly influenced revisit intention. As a result, managers of dessert cafes need to develop an effective marketing strategy to improve the customer experience value so that customers can revisit their dessert cafe and will also develop the unique menu.
Keywords
Dessert cafe; Selection attributes; Experience value; Revisit intention;
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