Browse > Article
http://dx.doi.org/10.22156/CS4SMB.2022.12.04.212

The Study on Health Care Consumer's Medical Information Serching Behavior according to Chronic Disease  

Jung, Tae-Young (Veterans Health Services Education and Research Institute, Korea Veterans Health Service)
Han, Jae-Hoon (Department of Business Administration, Hanyang University Graduate School)
Publication Information
Journal of Convergence for Information Technology / v.12, no.4, 2022 , pp. 212-218 More about this Journal
Abstract
This study aims to understand health care consumer's information searching behavior according to their presence of chronic diseases. For this purpose, 240 patients' data of university hospital located in Seoul were collected by surveys from 9 February to 11 February 2016. For statistical analysis, we used SPSS Ver. 26.0. The main results of this study are as follows: First, Chi-square test showed that chronic patients used expert information sources and experiential information sources more than those without chronic diseases. Second, chronic patients were found to search nutrition management, exercise management, and patient case. Lastly, in the case of hospital-related searches, patients with chronic diseases searched more waiting time and medical expenses than those without chronic diseases. The significance of this study is to provide basic data for efficient information provision and establishment of marketing strategies reflecting information needs of health care consumers.
Keywords
Health Care Consumer; Medical Information; Information Searching Behavior; Chronic Diseases; Medical Marketing;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
연도 인용수 순위
1 S. J. Lee & C. W. Chung. (2014) Health behaviors and risk factors associated with chronic kidney disease in Korean patients with diabetes: The fourth Korean national health and nutritional examination survey, Asian Nursing Research, 8(1), 8-14. DOI : 10.1016/j.anr.2013.11.001   DOI
2 J. M. Park. (2014). Chronic diseases, health status and health service utilization among Koreans, Health, 6, 2286-2293. DOI : 10.4236/health.2014.616263   DOI
3 C. H. Kim, I. K. Hwang & W. S. Yoo. (2014). The Common Patterns of Multimorbidity and Its Impact on Healthcare Cost in Korea, Health Policy and Management, 24(3), 219-227. DOI : 10.4332/KJHPA.2014.24.3.219   DOI
4 Y. S. Seo, J. H. Park & J. H. Lim. (2014). Factors Affecting Regular Medical Services Utilization of Chronic Disease Patients: Focusing on the Hypertension, Diabetes Mellitus, Hyperlipidemia, Korean J Health Educ Promot, 31(3), 27-37. DOI : 10.14400/JDC.2014.12.7.327   DOI
5 A. G. Day. (2015), Why the propensity for propensity scores? Crit Care Med, 43, 2024-2026. DOI : 10.1097/CCM.0000000000001175.   DOI
6 G. King & R. Nielsen. (2022) Why propensity scores should not be used for matching (Online). http://gking.harvard.edu/files/gking/files/psnot.pdf.
7 Y. M. Chae & S. H. Lee. (2010). The Effects of Information Searching Behavior and Perceived risk on Consumer Satisfaction in Medical Service Consumer, Korean J. of Health Policy & Administration, 20(3), 138-156. DOI : 10.4332/KJHPA.2010.20.3.138   DOI
8 World Health Organization (2005). Preventing chronic diseases: a vital investment.
9 T. Y. Jung, K. Y. M. Kim, T. Jung. (2013). Information Searching Behavior for Medical Institutions of Spine Patients and Searching Outcomes, Health Policy and Management, 23(3), 266-280. DOI : 10.4332/KJHPA.2013.23.3.266   DOI
10 Health Insurance Review & Assessment Service. (n. d.). Health Bigdata Hub (Online). www.hira.or.kr
11 P. Asaria, D, Chisholm, C. Mathers, M, Ezzati & R. Beaglehole. (2007), Chronic disease prevention: health effects and financial costs of strategies to reduce salt intake and control tobacco use. Lancet, 370(9604), 2044-2053. DOI : 10.1016/S0140-6736(07)61698-5   DOI
12 W. S. Jung, H. G. Kang, S. M. Han & E. H. Kim. (2021). Recognition and use of health information for preliminary elderly and elderly people, Journal of Digital Convergence, 19(6), 419-427. DOI : 10.14400/JDC.2021.19.6.419   DOI
13 S. Y. Kim & S. Y. Kim. (2012). A study on Medical Consumer's Lifestyle Patterns and Information Searching Behavior, Journal of Consumption Culture, 15(2), 75-97. DOI : 10.17053/jcc.2012.15.2.005   DOI
14 H. J. Lee, J. W. Lee & S. J. Hong. (2009). The Study on Selection Factors of Ophthalmic Medical Institute and Habits of Information Searching, The Korean Journal of Health Service Management, 3(1), 47-58.
15 D. S. Han. (2005). Exploration of Health Care System. Seoul : Hanhakmunhwa.
16 Y. M. Chae, S. H. Lee, W. H. Cho. (2001). Information Searching Behavior of Health Care Consumers by Sociodemographic Characteristics, Korean Journal of Preventive Medicine, 34(4), 389-398.
17 Statistics Korea. (2020). Causes of Death Statistics in 2019.
18 National Health Insurance Service. (2020), National Health Insurance Statistical Yearbook in 2019.
19 M. J. Jun. (2017). The Convergence Impact of Dental information Searching in Socioeconomic characteristics, Journal of the Korea Convergence Society, 8(6), 97-107. DOI : 10.15207/JKCS.2017.8.6.097   DOI
20 C. H. Ahn, J. H. Ha & S. Y. Lee. (2013). A study on medical consumers'consumption value and online information search characteristics, Korean Journal of Hospital Management, 18(2), 57-80.
21 World Health Organization. (2012). Prevention and control of noncommunicable diseases: Formal meeting of Member States to conclude the work on the comprehensive global monitoring framework, including indicators, and a set of voluntary global targets for the prevention and control of noncommunicable diseases, Geneva, WHO Press.