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http://dx.doi.org/10.22156/CS4SMB.2021.11.10.302

The Effect of Consultant competency on the Project performance and Social-relational competency : focus on ICMCI competence framework  

Hong, Yong-Ki (Department of Smart Convergence Consulting, Hansung University)
You, Yen-Yoo (Division of Smart Management Engineering, Hansung University)
Kim, Sang-Bong (Division of Social Sciences, Hansung University)
Publication Information
Journal of Convergence for Information Technology / v.11, no.10, 2021 , pp. 302-313 More about this Journal
Abstract
As the domestic consulting industry matured, consultants were required to have insight into customer's business and consulting business. Gaining these insights requires deep understanding of the business domains and high degree of competencies. This study empirically analyzed the data collected through the survey in order to apply the ICMCI competence model to domestic consultants. As a result of the study, it was found that business competency and technical competency had a positive effect on project performance, but values & behavior competency were not statistically significant. On the other hand, it was found that only technical competency, values & behavior competency had a positive effect on social-relational competency. Through this study, it was confirmed that a deep understanding and perception of the consulting business is necessary to grow into a professional consultant, but there is a limit to generalizing the research results because the characteristics of the population cannot be sufficiently reflected with a small sample.
Keywords
ICMCI competence model; Business competency; Technical competency; Values & Behavior competency; Social-relational competency; Project performance;
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