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http://dx.doi.org/10.22156/CS4SMB.2020.10.03.048

Qualitative Indicator Development of National Award for Innovation Leading Company  

Lee, Jae-Ha (Dept. of Business Management Administration, NamSeoul University)
Publication Information
Journal of Convergence for Information Technology / v.10, no.3, 2020 , pp. 48-57 More about this Journal
Abstract
This study focuses on the development of simple qualitative indicators for evaluating and selecting innovation leading companies that challenge National Award. Another purpose of this study is to complement the aspect in which the innovative or value of the companies' products, technologies, and services is only quantitatively evaluated. Existing evaluation indicators of national award have too many evaluation items and were not suitable for innovation-based company evaluation. The research approach is to select category for developing qualitative indicators based on previous studies and TF discussion. From the input-process-output-outcome point of view, we have set up an indicator system as a series of flows. Finally, five categories such as creativity, system excellence, customer value, performance, and ripple effects are selected as qualitative indicator. For these selected indicators, conceptual definitions and the main points of evaluation are described. And the system level evaluation and the ADLI approach are presented for reference. The appendix also includes examples of qualitative and quantitative evaluation of real companies using these indicators. However, this study implies the possibility that the evaluation results may vary depending on the level and perspective of the evaluator. We hoped that detailed research on candidate indicators that can be used as qualitative indicators and research on the development of mixed indicators(qualitative and quantitative) will continue in the future.
Keywords
National award; Indicator development; Performance indicator; Qualitative indicator; Innovation leading company; ADLI approach;
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Times Cited By KSCI : 8  (Citation Analysis)
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