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http://dx.doi.org/10.22156/CS4SMB.2020.10.03.001

A Resilience-based Model for Performance Evaluation of Information Systems  

Kim, Kyung-Ihl (Department of Convergence Management, Korea National University of Transportation)
Lee, Seong-Hyo (Division of General Education, MyongJi University)
Publication Information
Journal of Convergence for Information Technology / v.10, no.3, 2020 , pp. 1-6 More about this Journal
Abstract
Information System is influenced by the innovation of new IT. Therefore, IS should response to external environment's changes quickly. Particularly, resilience should be considered in barriers of IS. This study suggests a new information system evaluation model in which resilience is added to the existing factors of Delone and Mclean. Then the effect of resilience is evaluated through the DEA(Data Envelopment Analysis) based on a survey targeting 115 users of a mid-sized manufacturing company. The results show that the effect of resilience is stronger than any other factors in the previous researches. We, thus, suggest that the resilience should be included as an evaluation factor of the ISO27001 information security standard in order to enhance the absorptive capacity of the information system.
Keywords
Resilience; Information system evaluation; Risk assessment; Information security; Information system performance;
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Times Cited By KSCI : 4  (Citation Analysis)
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