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http://dx.doi.org/10.22156/CS4SMB.2020.10.12.082

The Effect of Self-Efficacy and Job Stress on Quality of Service of Care Givers  

Seong, Ji-A (Department of Nursing, Daejeon Institute of Science and Technology)
Publication Information
Journal of Convergence for Information Technology / v.10, no.12, 2020 , pp. 82-90 More about this Journal
Abstract
The purpose of this study was to investigate the effects of Self-Efficacy and Job Stress on Quality of Service. Data were collected through self reported structured questionnaire from Care givers using convenient sampling methods from May 1 to August 30, 2019. The data were analyzed with SPSS/WIN 25.0 using independent t-test, one way ANOVA, Pearson's correlational coefficient and multiple regression. These factors together explained 42.0% of the Quality of service in Care givers(F=13.86, p=<.001). Factor influence the Quality of Service was Self-Efficacy(β=0.56, p=<.001). The findings of this study indicate that education programs should be developed to improve the self-efficiency of caregivers and that further studies should be conducted on their effects.
Keywords
Care Givers; Older; Self-Efficacy; Job Stress; Quality;
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Times Cited By KSCI : 2  (Citation Analysis)
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