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http://dx.doi.org/10.22156/CS4SMB.2019.9.7.135

The Convergence Relationship on Emotion, Emotional Labor, Happiness Index, and Retention Intention in Dental Hygienists  

Won, Young-Soon (Department of Dental Hygiene, Wonkwang Health Science University)
Park, A-Reum (Yonsei Upenn Dental Clinic)
Publication Information
Journal of Convergence for Information Technology / v.9, no.7, 2019 , pp. 135-144 More about this Journal
Abstract
This study was conducted in order to be applied to basic data for enhancing dental hygienists' retention intention. Data analysis was carried out a univariate analysis and a hierarchical regression analysis over 3 stages by using SPSS version 19.0. The dental hygienists' retention intention showed a high outcome in case of the married(p<.001), in the more positive emotion(p<.001), in the lower frequency of emotional expression(p=.010), in the higher happiness index with life satisfaction(p<.001) and in the higher psychological happiness index(p=.012). The dental hygienists' emotion, emotional labor and happiness index need to be recognized as important relevant factors for increasing retention intention.
Keywords
Emotion; Emotional labor; Happiness index; Retention intention; Dental hygienist;
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Times Cited By KSCI : 8  (Citation Analysis)
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