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http://dx.doi.org/10.22156/CS4SMB.2019.9.11.092

The Impact of Technology Innovation Capacity and Social Capital on Non-Financial Performance - For small and medium-sized businesses in the metropolitan area -  

Ryu, Gil-Ho (Department of Convergence Industry, Seoul Venture University)
Yi, Seon-Gyu (Department of Convergence Industry, Seoul Venture University)
Publication Information
Journal of Convergence for Information Technology / v.9, no.11, 2019 , pp. 92-102 More about this Journal
Abstract
This study analyzed the effect of technology innovation capacity and social capital on the non-financial performance of SMEs in the metropolitan area. Technology innovation capacity is defined as R & D capacity and technology accumulation capacity, and social capital is defined as interaction, goal sharing, and member trust. The samples were collected through a survey conducted in-person and through telephone calls, e-mail, and fax. The sample data used for analysis was 223 copies. Analysis results showed that R & D capacity and technology accumulation capacity (for technology innovation capacity) and interaction and member trust (for social capital) were variables that significantly affect non-financial performance, but not goal sharing. The findings of this study were as follows. First, despite lacking sufficient technology or capital, SMEs are constantly engaging in innovation to survive in the competitive market environment. Second, the members of SMEs make considerable efforts to achieve performance based on interaction and member trust, however, they hold a negative perception toward sharing the goals pursued by their company.
Keywords
Technology Innovation Capacity; R&D Capacity; Technology Accumulation Capacity; Social Capital; Interaction; Goal Sharing; Member Trust; Non-financial Performance;
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