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Accessibility Analysis of Mobile Applications for Open Platforms  

Moon, Hyun Ju (충북대학교 소프트웨어학과)
Min, Hong Ki (인천대학교 정보통신공학과)
Kim, Sukil (충북대학교 소프트웨어학과)
Publication Information
Journal of rehabilitation welfare engineering & assistive technology / v.11, no.2, 2017 , pp. 187-198 More about this Journal
Abstract
In this study, we analyzed the accessibility of open platform Android mobile banking applications, based on Korean mobile application accessibility KS standard, Section 508 technical standard of Rehabilitation Act, and European BBC guidelines. Experimental result showed that there are no mobile banking applications of 8 commercial banks in Korea that satisfy all guidelines of three standards. Typical violations included missing alternative text, keyboard focus violations, control size and spacing non-compliance, and low contrast ratio. These violations are fatal in that they make the accessibility of the blind, the disabled and the low vision and the elderly impossible. The reason that mobile banking applications do not comply with accessibility is that mobile application developers and providers have low awareness of accessibility and do not know how to implement accessibility properly. Comparing Korea mobile application accessibility guidelines with the revised standard of the Section 508 of Rehabilitation Act and the BBC standard, many guidelines are missing. Also, evaluation criteria are ambiguous and abstract, making it difficult for developers to refer specifically. Therefore, improving mobile application accessibility requires developer and government efforts and complementation of standards.
Keywords
mobile application; accessibility; open platform; accessibility evaluation; mobile content;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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