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http://dx.doi.org/10.5859/KAIS.2019.28.1.73

Empirical Study of the Relationship between Communication-Structure Characteristics and Open Collaboration Performance: Focusing on Open-Source Software Development Platform  

Lee, Saerom (경북대학교 경상대학 경영학부)
Jang, Moonkyoung (고려대학교 미디어산업연구센터)
Baek, Hyunmi (고려대학교 미디어학부)
Publication Information
The Journal of Information Systems / v.28, no.1, 2019 , pp. 73-96 More about this Journal
Abstract
Purpose The purpose of this study is to examine the effect of communication-structure characteristics on performance in online collaboration using the data from Github, one of representative open source software development platforms. We analyze the impact of in-degree/out-degree centralization and reciprocity of communication network on collaboration performance in each project. In addition, we investigate the moderating effect of owner types, an individual developer or an organization. Design/methodology/approach We collect the data of 838 Github projects, and conduct social network analysis for measuring in-degree/out-degree centralization and reciprocity as independent variables. With these variables, hierarchical regression analysis is employed on the relationship between the characteristics of communication structure and collaborative performance. Findings Our results show that for the project owned by an organization, the centralized structure of communication is not associated with the collaboration performance. In addition, the reciprocity is positively related to the collaboration performance. On the other hand, for the project owned by an individual developer, the centralized structure of communication is positively related to the performance, and the reciprocity does not show the positive relationship on the performance.
Keywords
Communication Structure; Open-Source Software; Open Collaboration; Virtual Community; Knowledge Management;
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Times Cited By KSCI : 6  (Citation Analysis)
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