1 |
Bower, J. A., Saadat, M. A., and Whitten, C., "Effect of liking, information and consumer characteristics on purchase intention and willingness to pay more for a fat spread with a proven health benefit.," Food Quality and Preference, Vol. 14, No. 1, 2003, pp. 65-74.
DOI
|
2 |
Burnham, T. A., Frels, J. K., and Mahajan, V., "Consumer switching costs: A typology, antecedents, and consequences," Journal of the Academy of marketing Science, Vol. 31, No. 2, 2003, pp. 109-126.
DOI
|
3 |
Cheng, S., Lee, S. J., and Lee, K. R., "A Study on Chinese User Resistance of Mobile Banking," Journal of Digital Convergence, Vol. 12, No. 1, 2014, pp. 105-114.
DOI
|
4 |
Cronin Jr, J. J., Brady, M. K., and Hult, G. T. M., "Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments," Journal of retailing, Vol. 76, No. 2, 2000, pp. 193-218.
DOI
|
5 |
Davis, F. D., "Perceived usefulness, perceived ease of use, and user acceptance of information technology," MIS quarterly, Vol. 13, No. 3, 1989, pp. 319-340.
DOI
|
6 |
Wulf, K. D., Odekerken-Schröder, G., and Iacobucci, D., "Investments in consumer relationships: A cross-country and cross-industry exploration," Journal of marketing, Vol. 65, No. 4, 2001, pp. 33-50.
DOI
|
7 |
Young, L., and Denize, S., "A concept of commitment: alternative views of relational continuity in business service relationships," Journal of Business & Industrial Marketing, Vol. 10, No. 5, 1995, pp. 22-37.
DOI
|
8 |
Zhao, X., Lynch Jr, J. G., and Chen, Q., "Reconsidering Baron and Kenny: Myths and truths about mediation analysis," Journal of consumer research, Vol. 37, No. 2, 2010, pp. 197-206.
DOI
|
9 |
Zhou, T., "An empirical examination of continuance intention of mobile payment services," Decision Support Systems, Vol. 54, No. 2, 2013, pp. 1085-1091.
DOI
|
10 |
Statistia, "STATISTA REPORT 2017 FinTech," 2017.
|
11 |
de Sena Abrahao, R., Moriguchi, S. N., and Andrade, D. F., "Intention of adoption of mobile payment: An analysis in the light of the Unified Theory of Acceptance and Use of Technology (UTAUT)," RAI Revista de Administracao e Inovacao, Vol. 13, No. 3, 2016, pp. 221-230.
DOI
|
12 |
Dwyer, C., Hiltz, S., and Passerini, K., "Trust and privacy concern within social networking sites: A comparison of facebook and myspace," AMCIS 2007 Proceedings 2007
|
13 |
Dick, A. S., and Basu, K., "Customer loyalty: toward an integrated conceptual framework," Journal of the academy of marketing science, Vol. 22, No. 2, 1994, pp. 99-113.
DOI
|
14 |
Forsythe, S., Liu, C., Shannon, D., and Gardner, L. C., "Development of a scale to measure the perceived benefits and risks of online shopping," Journal of interactive marketing, Vol. 20, No. 2, 2006, pp. 55-75.
DOI
|
15 |
Gupta, S., and Kim, H. W., "Value-driven Internet shopping: The mental accounting theory perspective," Psychology & Marketing, Vol. 27, No. 1, 2010, pp. 13-35.
DOI
|
16 |
Gwinner, K. P., Gremler, D. D., and Bitner, M. J., "Relational benefits in services industries: The customer's perspective.," Journal of the Academy of Marketing Science, Vol. 26, No. 2, 1998, pp. 101-114.
DOI
|
17 |
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., and Tatham, R. L., "Multivariate data analysis," vectors, Vol 8, No. 2, 1998, pp. 125-136.
|
18 |
Fornell, C., "A national customer satisfaction barometer: The Swedish experience," Journal of Marketing, Vol. 56, No. 1, 1992, pp. 6-21.
DOI
|
19 |
Fornell, C., and Larcker, D. F., "Structural equation models with unobservable variables and measurement error: Algebra and statistics," Journal of Marketing Research, Vol. 18, No. 3, 1981, pp. 382-388.
DOI
|
20 |
Gefen, D., Straub, D., and Boudreau, M. C., "Structural equation modeling and regression: Guidelines for research practice," Communications of the association for information systems, Vol. 4, No. 1, 2000, pp. 2-77.
|
21 |
Geyskens, I., Steenkamp, J. B. E., Scheer, L. K., and Kumar, N., "The effects of trust and interdependence on relationship commitment: A trans-Atlantic study," International Journal of research in marketing, Vol. 13, No. 4, 1996, pp. 303-317.
DOI
|
22 |
Guadagno, R. E., and Cialdini, R. B., "Preference for consistency and social influence: A review of current research findings," Social Influence, Vol. 5, No. 3, 2010, pp. 152-163.
DOI
|
23 |
Joo, J, "An analysis of success factors important to electronic payment systems considering the electronic commerce environment over the Internet in Korea," Asia Pacific Journal of Information Systems, Vol. 9, No. 1, 1999, pp. 77-98.
|
24 |
Hung, I. H., and Chou, S. W., "Understanding the formation of e-loyalty based on a dedication-constraint perspective," Journal of Organizational Computing and Electronic Commerce, Vol. 27, No. 1, 2017, pp. 48-65.
DOI
|
25 |
Jones, K. S., Walker, S., and Robertson, S. E., "A probabilistic model of information retrieval: development and comparative experiments: Part 2," Information processing & management, Vol. 36, No. 6, 2000, pp. 809-840.
DOI
|
26 |
Jones, M. A., Reynolds, K. E., Mothersbaugh, D. L., and Beatty, S. E., "The positive and negative effects of switching costs on relational outcomes," Journal of Service Research, Vol. 9, No. 4, 2007, pp. 335-355.
DOI
|
27 |
Kim, H. W., Chan, H. C., and Gupta, S., "Social media for business and society." Asia Pacific Journal of Information Systems, Vol. 25, No. 2, 2015, pp. 211-233.
DOI
|
28 |
Kim, S. S., and Son, J. Y., "Out of dedication or constraint? A dual model of post-adoption phenomena and its empirical test in the context of online services," MIS quarterly, Vol. 33, No. 1, 2009, pp. 49-70.
DOI
|
29 |
고창현, 한은경, "모바일 간편결제의 속성과 지속적 사용의도: 사용자의 혁신성향에 따른 조절효과를 중심으로," Entrue Journal of Information Technology, 제15권 제1호, 2016, pp. 109-122.
|
30 |
강영식, 민진영, 문태성, 이회석, "이동통신 서비스 지속사용 결정요인에 관한 연구," 경영학연구, 제39권 제4호, 2010, pp. 1095-1120.
|
31 |
금융위원회, "IT․금융융합 지원방안," 2015.
|
32 |
김영의, 문현실, 김재경, "모바일 결제 서비스 시장의 경쟁구도 분석," 한국경영정보학회 학술대회논문집, 제2015권 제11호, 2015, pp. 395-401.
|
33 |
Kumar, N., Scheer, L. K., and Steenkamp, J. B. E., "The effects of perceived interdependence on dealer attitudes," Journal of marketing research, Vol. 32, No. 3, 1995, pp. 348-356.
DOI
|
34 |
김차근, 김정근, 최성진, "디지털융합미디어시대 모바일 간편 결제서비스 수용결정요인에 관한 연구: 삼성페이를 중심으로," 디지털융복합연구 제15권 제4호, 2017, pp. 213-221.
DOI
|
35 |
김효정, 나종연, "SOR 모델을 활용한 모바일 간편 결제 서비스 지속 사용 의도에 대한 연구," 한국가정관리학회지, 제34권 제3호, 2016, pp. 139-156.
|
36 |
Kim, C., Mirusmonov, M., and Lee, I., "An empirical examination of factors influencing the intention to use mobile payment," Computers in Human Behavior, Vol. 26, No. 3, 2010, pp. 310-322.
DOI
|
37 |
Laven, M., and Bruggink, D., "How FinTech is transforming the way money moves around the world: An interview with Mike Laven.," Journal of Payments Strategy & Systems, Vol. 10, No. 1, 2016, pp. 6-12.
|
38 |
Lin, T. C., Huang, S. L., and Hsu, C. J., "A dual-factor model of loyalty to IT product-the case of smartphones," International Journal of Information Management, Vol. 35, No. 2, 2015, pp. 215-228.
DOI
|
39 |
Lund, J., "The prevalence of psychiatric morbidity in mentally retarded adults," Acta Psychiatrica Scandinavica, Vol. 72, No. 6,1985, pp. 563-570.
DOI
|
40 |
Mathieu, J. E., and Zajac, D. M., "A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment," Psychological bulletin, Vol. 108, No. 2, 1990, pp. 171-194.
DOI
|
41 |
Mohr, J. J., Fisher, R. J., and Nevin, J. R., "Collaborative communication in interfirm relationships: moderating effects of integration and control," the Journal of Marketing, Vol. 60, No. 3, 1996, pp. 103-115.
DOI
|
42 |
오혜영, "심사논문: 상대적 이점과 위험 지각이 모바일 간편결제 서비스 사용의도에 미치는 영향: 소비자 혁신성향의 조절효과를 중심으로," 금융소비자연구, 제5권 제1호, 2015, pp. 33-64.
|
43 |
Nielson, F., Nielson, H. R., and Hankin, C., "Type and effect systems," Principles of Program Analysis, Springer, Berlin Heidelberg, 1999, pp. 283-363.
|
44 |
Park, S. H., and Gim, G. Y., "A study on the factors affecting continuous intention and expansion of communication channels in social network service," Journal of the Korea society of IT services, Vol. 11, No. 2, 2012, pp. 319-337.
DOI
|
45 |
문성만, "1인 청년가구의 소득과 소비, 한국의사회동향 2016," 통계청, 2016, pp. 181-189.
|
46 |
손달호, "간편결제서비스의 지각된 위험과 기술적특성의 영향: 행동경제학 관점을 중심으로,", 한국인터넷전자상거래연구, 제 18권 제4호, 2018, pp.19-34.
|
47 |
오은, 김태성, 오하경, "간편결제 방식의 보안 및 간편성 사이의 상충관계," 한국통신학회논문지, 제43권 제2호, 2018, pp. 452-460.
|
48 |
우가인, 조재형, "핀테크 기반의 간편결제 서비스 지속적 사용의도에 대한 요인 연구," 정보시스템연구, 제26권 제3호, 2017, pp. 25-46.
|
49 |
이수연, 박조원, "모바일 간편 결제 서비스 이용의도에 관한연구: 기술 수용 모델을 중심으로," 한국경영과학회지, 제33권 제2호, 2016, pp. 65-74.
|
50 |
장남서, 김세범, "브랜드 마크 유형이 브랜드 이미지, 브랜드 선호도에 미치는 영향," 디지털디자인학연구, Vol. 7, No. 3, 2007, pp. 57-66.
|
51 |
장은진, 김정군, "핀테크 지급결제서비스 지속사용 영향요인 연구," e-비즈니스연구 제18권 제2호, 2017, pp. 197-212.
|
52 |
장태락, 이종호, "모바일 간편 결제서비스의 이용의도에 관한 연구," e-비즈니스연구 제17권 제6호, 2016, pp. 203-218.
|
53 |
정보통신기술진흥센터 "ICT SPOT ISSUE," 2017.
|
54 |
한국소비자원, "모바일 간편결제서비스 실태조사," 2016.
|
55 |
조선비즈, "10조원대 간편결제 시장, 네이버 확전 선포로 지각변동 오나", 이정민 기고, 2018.01.30.
|
56 |
최수정, 김창식, 곽기영, 김희웅, "온라인 시장 활성화를 위한 간편결제 특성에 관한 연구," 디지털산업정보학회, 제12권 제3호, 2016, pp. 259-271.
DOI
|
57 |
통계청, "2018년 1월 온라인쇼핑 동향," 2018.
|
58 |
한국소비자원, "간편결제 만족도, '결제시스템'은 높은 반면 '할인혜택'은 낮아," 2017.
|
59 |
한국은행, "2018년 1분기중 전자지급서비스 이용 현황," 2018.
|
60 |
Pham, T. T. T., and Ho, J. C., "The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments," Technology in Society, Vol. 43, 2015, pp. 159-172.
DOI
|
61 |
Ping Jr, R. A., "The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect," Journal of retailing, Vol. 69, No. 3, 1993, pp. 320.
DOI
|
62 |
Porter, M. E., "Industry structure and competitive strategy: Keys to profitability," Financial Analysts Journal, Vol. 36, No. 4, 1980, pp. 30-41.
DOI
|
63 |
Ranaweera, C., and Prabhu, J., "The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting," International journal of service industry management, Vol. 14, No. 4, 2003, pp. 374-39.
DOI
|
64 |
Schierz, P. G., Schilke, O., and Wirtz, B. W., "Understanding consumer acceptance of mobile payment services: An empirical analysis," Electronic commerce research and applications, Vol. 9, No. 3, 2010, pp. 209-216.
DOI
|
65 |
Strahilevitz, M., "The effects of product type and donation magnitude on willingness to pay more for a charity-linked brand," Journal of consumer psychology, Vol. 8, No. 3, 1999, pp. 215-241.
DOI
|
66 |
Shih, H. P., Lai, K. H., and Cheng, T. C. E., "Constraint-based and dedication-based mechanisms for encouraging online self-disclosure: Is personalization the only thing that matters?," European Journal of Information Systems, Vol 26, No. 4, 2017, pp. 432-450.
DOI
|
67 |
Spreng, R. A., MacKenzie, S. B., and Olshavsky, R. W., "A reexamination of the determinants of consumer satisfaction," The Journal of Marketing, Vol. 25, No. 1, 1996, pp. 15-32.
|
68 |
Stanley, S. M., and Markman, H. J., "Assessing commitment in personal relationships," Journal of Marriage and the Family, Vol. 34, No. 8, 1992, pp. 595-608.
|
69 |
Agarwal, R., and Prasad, J., "A conceptual and operational definition of personal innovativeness in the domain of information technology," IInformation systems research, Vol. 9, No. 2, 1998, pp. 204-215.
DOI
|
70 |
황신해, 김정군, "핀테크 지급결제 서비스 수용 저항요인 연구: 혁신저항이론과 혀상유지편향이론을 중심으로," 정보시스템 연구, 제27권 제1호, pp. 131-151.
|
71 |
Bendapudi, N., and Berry, L. L., "Customers' motivations for maintaining relationships with service providers," Journal of retailing, Vol. 73, No. 1, 1997, pp. 15-37.
DOI
|
72 |
Bhattacherjee, A., "An empirical analysis of the antecedents of electronic commerce service continuance," Decision support systems, Vol. 32, No. 2, 2001, pp. 201-214.
DOI
|