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http://dx.doi.org/10.22693/NIAIP.2021.28.3.023

A Study on the e-Governance Network in the Development Process of Public Mask Applications for COVID-19  

Lee, Jung-Yong (The Department of Urban Management Research, Seoul Institute)
Lee, Jung-Hyun (The Department Urban Society Research, Seoul Institute)
Kim, Yong-Hee (The IMC)
Publication Information
Informatization Policy / v.28, no.3, 2021 , pp. 23-48 More about this Journal
Abstract
ICT technology development has led to a breakthrough change in government decision making by improving mutual communication between various stakeholders. The formation of ICT-based cooperation network between public organizations and civic tech developers to solve the problem of masks in the COVID-19 pandemic serves as a milestone. The purpose of this study is to examine the properties of e-Governance and analyze the dynamic network structure of the communication process for chat rooms created during the development of public mask apps. First, as a result of the analysis, the possibility of online-based e-Governance can be identified. In addition, the combination of expertise to solve social problems interacted organically within the network. Emotional communication for cooperation between key actors was marked as important for the successful operation of the network.
Keywords
Web 2.0; e-Governance; mask app; network analysis; civic hacking;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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