Browse > Article
http://dx.doi.org/10.3743/KOSIM.2022.39.1.351

Information Behavior of Foreign Refugees Staying in South Korea  

Kwon, Nan Ju (연세대학교 문헌정보학)
Lee, Jee Yeon (연세대학교 문헌정보학)
Publication Information
Journal of the Korean Society for information Management / v.39, no.1, 2022 , pp. 351-374 More about this Journal
Abstract
The purposes of this study include i) to understand the circumstances of exposure to information during foreign refugees' stay in South Korea, ii) to investigate their information needs and the use of information sources, and iii) to propose the change needed in the Korean society, the role of South Korea in the global community, and the service direction of libraries and information professionals. To this end, legally recognized refugees who have stayed in South Korea were recruited for semi-structured in-depth interviews and observations on their perception, situation, and active behavior. The discussions were transcribed for coding. The codes were analyzed by content analysis technics based on relevant previous studies and factors of Dervin's Sense-making theory and Chatman's Information Poverty theory. Based on these analyses, this study proposed strategies for foreign refugees and individuals and public organizations, including libraries and NGOs, from an information service perspective. It is expected that the proposed strategies will supplement related empirical quantitative research and add value to information services for solving information problems.
Keywords
refugees; foreign refugees; information needs; information behavior; information poverty; information service;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 Kosciejew, M. (2019). Information's importance for refugees: information technologies, public libraries, and the current refugee crisis. The Library Quarterly, 89(2), 79-98. https://doi.org/10.1086/702193   DOI
2 Belkin, N. (1980). Anomalous state of knowledge as a basis for information retrieval. The Canadian Journal of Information Science, 5, 133-143.
3 Case, D. O. & Given, L. M. (2016). Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior (4th ed). Bingley, UK: Emerald.
4 Chatman, E. (1999). A theory of life in the round. Journal of the American Society for Information Science, 50(3), 207-217. https://doi.org/10.1002/(SICI)1097-4571(1999)50:3<207::AID-ASI3>3.0.CO;2-8   DOI
5 Chatman, E. A. (1990). Alienation theory: application of a conceptual framework to a study of information among janitors. RQ(Reference Quarterly), 29, 355-368.
6 Chatman, E. A. (1996). The impoverished life-world of outsiders. Journal of the American Society for Information Science, 47(3), 193-206. https://doi.org/10.1002/(SICI)1097-4571(199603)47:3<193::AID-ASI3>3.0.CO;2-T   DOI
7 Dekker, R., Engbersen, G., Klaver, J., & Vonk, H. (2018). Smart refugees: how syrian asylum migrants use social media information in migration decision-Making. Social Media + Society, 4(1), 1-11. https://doi.org/10.1177/2056305118764439   DOI
8 Lavrakas, P. J. (2008). Content analysis. In: Encyclopedia of Survey Research Methods. Paul. J. Lavrakas (Ed.). Thousand Oaks, CA: Sage Publications.
9 Marchionini, G. (1995). Information Seeking in Electronic Environment. New York: Cambridge University Press.
10 Metoyer-Duran, C. (1993). Gatekeepers in Ethnolinguistic Communities. Norwood, N.J.: Ablex Pub. Corp.
11 Koo, Joung Hwa (2016). Information-seeking within negative affect: lessons from North Korean refugees' everyday information practices within PTSD. Journal of the Korean Library and Information Science, 50(1), 285-312. https://doi.org/10.4275/KSLIS.2016.50.1.285   DOI
12 Lee, Yeon Ok & Chang, Durk Hyun (2014). Components of cultural competency for multicultural services librarians. Journal of Korean Library and Information Science Society, 45(4), 253-276. https://doi.org/10.16981/kliss.45.4.201412.253   DOI
13 Dervin, B. (1989). Users as research inventions: how research categories perpetuate inequities. Journal of Communication, 39(3), 216-232. https://doi.org/10.1111/j.1460-2466.1989.tb01053.x   DOI
14 Taylor, R. S. (1968). Question-negotiation and information seeking in libraries. College and Research Library, 29, 178-194. https://doi.org/10.5860/crl_29_03_178   DOI
15 Wilson, T. D. (1997). Information behaviour: an interdisciplinary perspective. Information Processing and Management, 33(4), 551-572. https://doi.org/10.1016/s0306-4573(97)00028-9   DOI
16 Johnson, D. J. (1997). Cancer-related Information Seeking. Cresskill, NJ: Hampton press.
17 Johnston, J. (2016). Conversation-based programming and newcomer integration: a case study of the Sprakhornan program at Malmo City Library. Library and Information Science Research, 38, 10-17. https://doi.org/10.1016/j.lisr.2016.02.001   DOI
18 Ministry of Unification (2019). A Policy for North Korean Defectors. Department of Settlement Support in Ministry of Unification. Available: https://www.unikorea.go.kr/unikorea/business/NKDefectorsPolicy/settlement/System/
19 Chang, Durk Hyun (2006). Information world of the urban poor in Busan metro area as viewed through their everyday-life experiences. Journal of Korean Library and Information Science Society, 37(4), 443-462.
20 Hwang, Rachel (2019). A Study on Everyday Life Information Seeking Behavior of International Students Based on Individual Characteristics and Acculturation Types. Master's thesis, Chungnam University.
21 Lee, Jae Whoan (2006). Information Behavior and Information Poverty of Korean Residents in Japan. Paju: Hanul Academy.
22 Ministry of Justice (2015). Refugee Status Determination Procedures in Korea: A Guidebook for Refugees, Asylum-Seeker, and Refugee Applicants. Department of Korea Immigration Service in Ministry of Justice.
23 Ministry of Justice (2020). Korea Immigration Service Statistical Yearbook. (11-1270000-000465-10). Department of Korea Immigration Service in Ministry of Justice.
24 NANCEN (2018). NANCEN Statistical Data.
25 Park, Mi Suk (2019). A study on the process of settlement of refugees in Korean society. The Journal of Multicultural Society, 12(2), 217-251. http://doi.org/10.14431/jms.2019.06.12.2.217   DOI
26 Wilson, T. D. (2000). Human information behavior. Information Science, 3(2), 49-56. https://doi.org/10.28945/576   DOI
27 Dervin, B. (1983). An overview of sense-making research: concepts, methods, and results to date. International Communication Association Annual Meeting, Dallas, Texas.
28 Quirke, L. (2011). Exploring the settlement experiences and information practices of afghan newcomer youth in Toronto. Canadian Journal of Information & Library Sciences, 35(4), 345-353. http://doi.org/10.1353/ils.2011.0025   DOI
29 UNHCR (2021, Nov 10). Refugee Data Finder. Available: https://www.unhcr.org/refugee-statistics/