Browse > Article
http://dx.doi.org/10.3743/KOSIM.2021.38.3.073

Health Consciousness and Health Information Orientation on Health Information Searching Behaviors of Middle-Aged Adults  

Lee, Hawyoung (한국전자통신연구원 지식정보서비스실)
Oh, Sanghee (충남대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.38, no.3, 2021 , pp. 73-99 More about this Journal
Abstract
The purpose of this study is to analyze the health information use experience of middle-aged people in their 40s and 50s and to observe and analyze their health information search behaviors according to health consciousness and health information orientation. This study uses Information Foraging Theory with the concept of information scents which leads users to detect and collect cues in information searching. Types and contents of information cues that middle-aged people use when searching for health information were investigated. Also, how their health consciousness and health information orientation affected using information cues were analyzed. Three methods of research were used; (1) pre-interviews, (2) search experiments, and (3) post-interviews. Thirty-two middle-aged people participated in the study. Their performance on health information searching was recorded and referred to in the post-interviews using a think-aloud protocol. Findings presented that middle-aged people's health consciousness and health information orientation affected the perception of information scents in health information search; those with high health consciousness and health information orientation consider the text made by the government office the most critical information cues. We believe findings from this study could be used for public libraries or non-profit institutions to understand middle-aged people's health information behaviors to design education programs for information retrieval considering users' health consciousness and health information orientation. Findings could also contribute to Internet portal site or health-related web site designers developing strategies for middle-aged users to access health information effectively.
Keywords
middle-aged people; healthy information; health consciousness; health information orientation; Information Foraging Theory; information scents; information cues; information search behavior;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 Wu, W.-C. (2013). How far will you go? Characterizing and predicting online search stopping behavior using information scent and need for cognition. Proceedings of the 36th international ACM SIGIR conference on research and development in information retrieval, 1149. http://doi.org/10.1145/2484028.2484232
2 과학기술정통부, 한국정보화진흥원 (2021). 2020 디지털 정보격차 실태조사. 서울, 과학기술정통부, 한국정보화진흥원.
3 질병관리청 (2019). 2018건강검진통계연구. [online]. [cited 2020.10.19.]. http://ncov.mohw.go.kr/
4 Puspitasari, I. (2017). The impacts of consumer's health topic familiarity in seeking health information online. 2017 IEEE 15th International Conference, 104-109. http://doi.org/10.1037/0033-295X.106.4.643
5 Warner, D. & Procaccino, J. D. (2004). Toward wellness, Women seeking health information. Journal of the American Society for Information Science & Technology, 55(8), 709-730. http://doi.org/10.1002/asi.20016   DOI
6 Williams, S. L., Ames, K., & Lawson, C. (2019). Preferences and trust in traditional and nontraditional sources of health information: a study of middle to older aged Australian adults. Journal of Communication in Healthcare, 12(2), 134-142. http://doi.org/10.1080/17538068.2019.1642050   DOI
7 Wilson, T. D. (1999). Models in information behaviour research. Journal of documentation, 55(3), 249-270. http://doi.org/10.1108/EUM0000000007145   DOI
8 Xie, Bo. & Bugg, Julie M. (2009). Public library computer training for older adults to access high-quality Internet health information. Library & Information Science Research, 31(3), 155-162. http://doi.org/10.1016/j.lisr.2009.03.004   DOI
9 Yoo, E. Y. & Robbins, L. S. (2008). Understanding middle-aged women's health information seeking on the web, A theoretical approach. Journal of the American Society for Information Science and Technology, 59(4), 577-590. http://doi.org/10.1002/asi.20766   DOI
10 교육부, 고용노동부 (2013.10.08). 2013년 OECD 국제성인역량조사(PIAAC) 주요 결과발표. 출처: https://moe.go.kr/boardCnts/view.do?boardID=294&lev=0&statusYN=C&s=moe&m=02&opType=N&boardSeq=50815
11 국립국어교육원 (2001). 표준국어대사전. 출처: https://stdict.korean.go.kr/main/main.do.
12 Liu, Jie (2010). Middle-aged's Internet Health Information usage research. The Graduate school of Chung-Ang University. Dept. of Mass Communication.
13 Edwards, A. & Kelly, D. (2016). How does interest in a work task impact search behavior and engagement?. CHIIR '16: Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval, 249-252. https://doi.org/10.1145/2854946.2855000.
14 Kelly, D., Arguello, J., Edwards, A., & Wu, W. (2015). Development and evaluation of search tasks for IIR experiments using a cognitive complexity framework. Proceedings of the 2015 ACM SIGIR International Conference on the Theory of Information Retrieval, 101-110. http://doi.org/10.1145/2808194.2809465
15 Loumakis, F., Stumpf, S., & Grayson, D. (2011). This image smells good, effects of image information scent in search engine results pages. Proceedings of the 20th ACM International Conference on Information and Knowledge Management, 475-483. http://doi.org/10.1145/2063576.2063649
16 Dutta-Bergman, M. J. (2004b). Primary sources of health information, Comparisons in the domain of health attitudes, health cognitions, and health behaviors. Health Communication, 16(3), 273-288. https://doi.org/10.1207/S15327027HC1603_1   DOI
17 통계청 (2020). 2021년 인구동향조사. 출처: https://kostat.go.kr/portal/korea/kor_nw/1/2/3/index.board
18 Kang, Soo-jin, Lee, Tae-wha, Kim, Gwang-suk, & Lee, Ju-hee (2012). The levels of health literacy and related factors among middle-aged adults in seoul. Korean Journal of Health Education and Promotion, 29(3), 75-89.
19 Kye, Su-yeon & Park, Kee-ho (2018). Factors affecting online health information seeking by channels. Korean Journal of Health Education and Promotion, 35(2), 1-11. http://doi.org/10.14367/kjhep.2018.35.2.1   DOI
20 Pirolli, P. & Card, S. K. (1999). Information foraging. Psychological Review, 106(4), 643-675.   DOI
21 Tomasi, S. D. (2014). Using cues to forage for information on the web. Journal of Systems and Information Technology, 16(4), 296-312. http://doi.org/10.1108/JSIT-01-2014-0003   DOI
22 Byun, Jae-yeon (2018). A study on the effects of search language on web searching behavior: focused on the differences of web searching pattern. Journal of the Korean Library and Information Science, 52(3), 289-334. http://doi.org/10.4275/KSLIS.2018.52.3.289   DOI
23 Cho, Kyung-ja, Song, Seung-jin, & Han, Kwang-hee (2002). The effects of types of presentation and cognitive load on multimedia learning. Korean Journal of Cognitive Science, 13(3), 47-60.
24 Blackmon, M. H. (2012). Information scent determines attention allocation and link selection among multiple information patches on a webpage. Behaviour& Information Technology, 31(1), 3-15. http://doi.org/10.1080/0144929X.2011.599041   DOI
25 Lee, Min-ji & An, Soon-tae (2016). Intention to Use SNS Public Health Information among the Middle Aged Application of the Technology Acceptance Model. Advertising Research. http://doi.org/10.16914/ar.2016.108.87   DOI
26 Nam, Jae-woo (2013). A study on the effect of presentation modes of health information on recognition and satisfaction. Journal of the Korean BIBLIA Society for library and Information Science Volume 24, Issue4, 217-238, 30 Dec 2013. http://doi.org/10.14699/kbiblia.2013.24.4.217   DOI
27 Oh, Young-sam & Cho, Young-eun (2019). Exploring the limitations in the use of online health information and future direction: focused on analysis of expert knowledge in the frame of ignorance. Health and Social Welfare Review, 39(2), 358-393. http://doi.org/10.15709/hswr.2019.39.2.358   DOI
28 Park, Su-jin (2011). A Study of Online Health Information Seeking Behavior and Health Promoting Behavior in the Middle-aged. Dissertation. The Graduate school of Gyeong sang National University, Dept. of Nursing Graduate School.
29 Song, Tae-min, Lee, Youn-hee, Lee, Ki-ho, Bark, Dae-sun, Jin, Dal-lae, Park, Hyun-ae, & Ahn, Ji-young (2011). 2011 Development and Operation of Gateway System for Internet Health Information. Seoul, Korea Institute for Health and Social Affairs.
30 Card, S. K., Pirolli, P., Wege, M. V., Morrison, J. B., Reeder, R. W., Schraedley, P. K., & Boshart, J. (2001). Information scent as a driver of web behavior graphs, Results of a protocol analysis method for web usability. Proceedings of the Conference on Human Factors in Computing Systems, 3(1), 498-505. http://doi.org/10.1145/365024.365331
31 Dutta-Bergman, M. J. (2004a). Health attitudes, health cognitions, and health behaviors among Internet health information seekers, Population-based survey. Journal of Medical Internet Research, 6(2), e15.   DOI
32 Park, Dong-jin, Kwon, Myung-soon, & Choi, Joung-hwa (2013). The influence of health information orientation, attitude of internet health information, and e-health literacy on personal health behaviors. Journal of Public Relations, 17(3), 379-413. http://doi.org/10.15814/jpr.2013.17.3.379   DOI
33 Jung, Young-ju & Park, Jin-hee (2016). The effects of the stroke on the health knowledge, optimistic bias and health-promoting lifestyle in middle-aged adults. Journal of Korea Academia-Industrial cooperation Society, 19(9), 141-155. http://doi.org/10.5762/KAIS.2016.17.9.141
34 Storino, A., Angeles, M. C., & Watkins, A. A. (2016). Assessing the accuracy and readability of online health information for patients with pancreatic cancer. JAMA Surgery Sep 2016, 151(9), 831-837. http://doi.org/10.1109/IPCC.2009.5208668   DOI
35 Ahn, Sun-tae, Gang, Han-na, & Jung, Sun-dul (2019). An exploratory study on barriers and promotion to older adults' online use for health information search and health management. Journal of Korea Gerontological Society, 39(1), 109-125. http://doi.org/10.31888/JKGS.2019.39.1.109   DOI
36 Joe, Kyung-won, Kam, Sin, & Chae, Young-mun (2007). Analysis of internet usage patterns of health consumers for internet health information assessment criteria. Korean Journal of Health Education and Promotion, 24(2), 15-28.
37 Kim, Hoo-jung & Park, Hyeon-ae (2004). Selection criteria and utilization of health information on the internet by consumers. Healthcare Informatics Research, 10(1), 55-68.
38 Lawrance, J., Bellamy, R., & Burnett, M. (2007) Scents in programs: does information foraging theory apply to program maintenance?, IEEE Symposium on Visual Languages and Human-Centric Computing, 15-22, doi: 10.1109/VLHCC.2007.25.
39 Hassan, A., Shi X., Craswell, N., & Ramsey, B. (2013). Beyond clicks, query reformulation as a predictor of search satisfaction. CIKM '13: Proceedings of the 22nd ACM international conference on Information & Knowledge Management, 2019-2028. http://doi.org/10.1145/2505515.2505682
40 Jayanti, R. K. & Burns, A. C. (1998). The antecedents of preventive health care behavior, An empirical study. Journal of the Academy of Marketing Science, 26(1), 6-15. https://doi.org/10.1177/0092070398261002   DOI
41 Lee, H. & Pang, N. (2017). Information scent-credibility and gaze interactions, an eye-tracking analysis in information behaviour. Information Research, 22(1), 1-32.
42 O'Brien, H. L. & Lebow, M. (2013). Mixed methods approach to measuring user experience in online news interactions. Journal of the American Society for Information Science and Technology, 64(8), 1543-1556. http://doi.org/10.1002/asi.22871   DOI
43 Chi, E. H., Pirolli, P., Chen, K., & Pitkow, J. (2001). Using information scent to model user information needs and actions and the web. Proceedings of the Conference on Human Factors in Computing Systems, 75-86. http://doi.org/10.1145/365024.365325.
44 Yu, Gi-woong, Jeong, Jong-won, Kim, Young-seok, & Kim, Han-byul (2018). Understanding Qualitative Research Methods (2nd Edition). Seoul: Park Young Story.