Browse > Article
http://dx.doi.org/10.3743/KOSIM.2021.38.2.277

Information Seeking in the Middle of Disaster: Focusing on General Citizens' Coping with COVID-19 Pandemic  

Kim, Young-ju (한남대학교 문헌정보학과)
Koo, Joung Hwa (한남대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.38, no.2, 2021 , pp. 277-303 More about this Journal
Abstract
The purpose of the research is to investigate general citizens' information needs, seeking and uses about both disaster and health information in the middle of disaster of COVID-19 pandemic: what kinds of information they need, what kinds of information sources they use, which channels and media they use to learn the information, etc. To achieve the goal, the study conducted an online survey for general citizens over the age of 20. The survey is composed of 45 questions including four topics-demographic characteristics, information seeking behavior on both disaster and health, and the roles of public information organizations such as libraries in the middle of disaster. On the basis of the results, the research discusses and suggests that what kinds of information should be supplied and in what manners, and which media or information systems should be used when the governments or public organizations provide the information regarding disaster and health, and what roles public information organizations such as libraries should play in the middle of disaster.
Keywords
COVID-19; disaster; information-seeking; information behavior; citizens;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Act on the Prevention of Contagious Animal Diseases (2020, December 22). Available: https://www.law.go.kr/법령/가축전염병예방법.
2 Huh, Seo-hyeon & Kim, Yung-wook (2015). A comparative study on the application of RISP in the context of risk types: Focusing on typhoon and hydrofluoric acid spill risks. Korean Journal of Communication & Information, 70, 246-276.
3 Griffin, R. J., Dunwoody, S., & Neuwirth, K. (1999). Proposed model of the relationship of risk information seeking and processing to the development of preventive behaviors. Environmental Research, 80, 230-245.
4 Infectious Disease Control and Prevention Act (2021, March 09). Available: https://www.law.go.kr/법령/감염병의예방및관리에관한법률.
5 Lazarus, R. & Folkman, S. (1984). Stress, Appraisal and Coping. New York, NY: Springer Publishing Company, Inc.
6 Noh, Young-hee & Chang, Ro-sa (2020). A study on the librarians' perception of public library about the response to the COVID-19. Journal of the Korean Society for Information Management, 37(3), 203-220. http://doi.org/10.3743/KOSIM.2020.37.3.203   DOI
7 Chang, Woo-Kwon (2020). The effect of COVID-19 on university libraries. Proceedings of the 27th Conference of Korean Society for Information Management, 215-220.
8 Choi, Ye-seul & Lim, Seong-su (2020, February 23). Crisis Warning "Severe" Upgraded...Postponing the Opening of Elementary, Middle and High Schools Nationwide. Available: http://news.kmib.co.kr/article/view.asp?arcid=0924124429&code=11132000&cp=nv
9 Framework Act on the Management of Disasters and Safety (2021, April 21). Available: https://www.law.go.kr/법령/재난및안전관리기본법.
10 Han, Seung-hye (2020). Effective use of cell broadcast service (CBS) by disaster type. Crisisonomy, 16(8), 1-14. https://doi.org/10.14251/crisisonomy.2020.16.8.1   DOI
11 Ku, Yun-hee, Ann Ji-soo, & Noh, Ghee-Young (2020). Relationships between particulate matter risk perception, information seeking and preventive behaviors. Korean Journal of Broadcasting and Telecommunication Studies, 34(1), 5-28.
12 Hyun, Jung-hee, Kim, Jeong-hyun, Lee, Hye-young, Gwack, Jin, Kim, Ja-Eun, Lee, Eun-Young, Kim, Tae-Kyung, & Kim, Han-suk (2020). Contact tracing results of the first confirmed COVID-19 case in the republic of Korea. Health and Disease, 13(7), 352-358.
13 Kim, Hwal-bin, Oh, Hyun-Jung, Hong, Da-Ye, Shim, Jae-Chul, & Chang, Jeong-heon (2018). The effects of media use on risk perceptions and preventive behavioral intentions of an emerging infectious disease: Focused on the mediated effects of information processing. Advertising Research, 119, 123-152.   DOI
14 Kim, Jeong-A & Chang, Hye-Rhan (2016). A study on the information behavior of older adults with diabetes. Journal of the Korean society for Information Management, 33(1), 197-223. http://dx.doi.org/10.3743/KOSIM.2016.33.1.197   DOI
15 KMLE (2004). Infection Disease. Available: http://www.kmle.co.kr/
16 Korea Disease Control and Prevention Agency (2021, March 02). What is COVID-19? Available: http://ncov.mohw.go.kr/baroView.do?brdId=4&brdGubun=41
17 Lee, Kyung-jin, Jin, Bum-sub, Choi, Yuh-Seog, & Han, Jeong-Seok (2017). The effects of types of cognitive risk perception of tuberculosis on issue salience, information-seeking, and preventive behavioral intention. The Korean Journal of Advertising and Public Relations, 19(4), 64-107. http://doi.org/10.16914/kjapr.2017.19.4.64   DOI
18 Lee, Hee-Jung & Lee, Han-Yeong (2020). COVID-19 stress: is the level of COVID-19 stress same for everybody?: Segmentation approach based on COVID-19 stress level. Korea Logistics Review, 30(4), 75-87. https://dx.doi.org/10.17825/klr.2020.30.4.75   DOI
19 Kim, Sung-won (2020). A study on the sustainability of library service in the situation of infectious diseases. Journal of the Korean Library and Information Science Society, 54(2), 247-267. http://dx.doi.org/10.4275/KSLIS.2020.54.2.247   DOI
20 Korea Disease Control and Prevention Agency (2020, November 02). Summary of Daily Briefing Issues. Available: http://ncov.mohw.go.kr/lastBannerList.do?pageIndex=10&brdId=3&brdGubun=39&dataGubun=4
21 Lim, In-jae & Na, Eun-Yeong (2020). The effect of particulate matter narrative reporting: A focus on the mediation path of cognitive appraisals, negative emotions, and risk perception. Korean Journal of Broadcasting and Telecommunication Studies, 34(4), 145-179.
22 Seo, Mi-Hye (2016). Effects of risk information seeking and processing on MERS preventive behaviors and moderating roles of SNS use during 2015 MERS outbreak in Korea. Korean Journal of Communication & Information, 78(4), 116-140.
23 Lee, Mi-suk, Lee, Jae-yoon, & Lee, Seoung-wook (2020). A study on the untact service public libraries in post of corona: Focused on Yeongdeungpo cultural foundation Yeongdeungpo public library. Proceedings of the 27th Conference of Korean Society for Information Management, 225-228.
24 Park, Eun-joo (2020, January 20). [Breaking News] 'COVID-19' Confirmed for the First Time in Korea...Chinese Woman Entering Korea on the 19th. Kukminlino, Available: http://news.kmib.co.kr/article/view.asp?arcid=0014148461&code=61121211&cp=nv
25 Kim, Yong-Soon & Choi, Don-Mook (2020). Publics segmentation by the issuance of disasterrelated crisis alert. Fire Science and Engineering, 34(3), 91-99. http://dx.doi.org/10.7731/KIFSE.1444c95b   DOI
26 Yoo, Sun-Wook, Park, Kye-Hyun, & Na, Eun-Young (2010). The effect of psychological reactance and fear of influenza A(H1N1) message on the preventive behavioral intention. Korean Journal of Journalism & Communication Studies, 54(3), 27-53.
27 Yoo, Woo-hyun & Chung, Yong-kuk (2016). The roles of interpersonal communication between exposure to mass media and MERS-preventive behavioral intentions. Korean Journal of Broadcasting and Telecommunication Studies, 30(4), 121-151.
28 Park, Tae-Yeon & Oh, Yo-Jung (2020). A study on library service in the post-COVID era through issues on media. Journal of the Korean Library and Information Science Society, 51(3), 251-279. http://dx.doi.org/10.16981/kliss.51.3.202009.251   DOI
29 Case, D. & Given, L. (2016). Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior. Bingley, UK: Emerald Group Publishing Limited.
30 KMLE (2004). 감염병. 출처: http://www.kmle.co.kr/
31 Yu, Hea-Eun, Bae, Won-bin, Kim, Seul, & Yoon, June-seob (2020). A study on academic information services offered by university libraries during the COVID-19 pandemic. Proceedings of the 27th Conference of Korean Society for Information Management, 215-220.
32 Zhang, Hai, Park, Ju-sik, & Lee, Kyoung-sik (2020). A study of factors affecting preventive behavior intentions of overseas infectious disease based on health belief model: Focusing on the moderating effects of SNS eWOM. The Korean Journal of Advertising and Public Relations, 22(2), 265-302. http://doi.org/10.16914/kjapr.2020.22.2.265   DOI
33 CDC: Centers for Disease Control and Prevention (2021, May 13). People with Certain Medical Conditions. Available: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-with-medic al-conditions.html.