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http://dx.doi.org/10.3743/KOSIM.2020.37.2.023

SNS Operation Status Analysis and Improvement Plan for Facilitating of Use of Open Data Portal  

Hwang, Sung-Wook (전북대학교 기록관리학과)
Jung, Yeyong (익산지방국토관리청)
Kim, Soojung (전북대학교 문헌정보학과, 문화융복합아카이빙연구소)
Oh, Hyo-Jung (전북대학교 문헌정보학과, 문화융복합아카이빙연구소)
Publication Information
Journal of the Korean Society for information Management / v.37, no.2, 2020 , pp. 23-45 More about this Journal
Abstract
The world is paying attention to the South Korean government's aggressive COVID-19 response, key of which is transparency and openness in sharing information. Opening up government information is essential to enhancing its social and economic value through increased awareness and accessibility. The purpose of this study is to investigate the current status of SNS operated by national open data portals in which government-collected and -disclosed data is available and to suggest improvements for the use of open data portals. To do this, the study compared 3 national open data portals, each from India, U.S.A, and Korea, by performing quantitative analysis, user feedback analysis, time-series analysis, and information type analysis. Based on the identified information types and user needs, the study suggests concrete ways to facilitate the use of open data portals.
Keywords
open data; open data portals; SNS; twitter; use facilitation;
Citations & Related Records
Times Cited By KSCI : 8  (Citation Analysis)
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