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http://dx.doi.org/10.3743/KOSIM.2014.31.3.201

A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users  

Kim, Hayana (노원정보도서관, 연세대학교 일반대학원 문헌정보학과)
Kim, Giyeong (연세대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.31, no.3, 2014 , pp. 201-226 More about this Journal
Abstract
This study aims to develop measures to turn former users and non-users of public libraries back into users by understanding the differences between the user, former user and non-user groups in terms of their perceptions to public libraries, as well as the differences between these groups in their perceptions regarding the factors to non-use of public libraries. A literature review and statistical analysis of the results from a questionnaire survey were conducted to identify the differences. The results from the statistical analysis showed significant differences between the user, former user and non-user groups in terms of their perceptions to public libraries and the non-use factors. From the results, we could categorize the factors into common non-use factors, non-use-only factors, and use interrupt factors, and we develop suggestions to improve the factors in order to move non-users and former users to frequent users of the public libraries.
Keywords
public libraries; user; former user; non-user; non-use factors;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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