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http://dx.doi.org/10.3743/KOSIM.2013.30.4.093

The Influence of Information Commons on User Traffic Patterns and Perceptions of the Library  

Park, Ji-Hong (연세대학교 문헌정보학과)
Park, Jinhee (연세대학교 문헌정보학과 대학원)
Nam, Eunkyung (연세대학교 문헌정보학과 대학원)
Lee, Seoha (연세대학교 문헌정보학과 대학원)
Publication Information
Journal of the Korean Society for information Management / v.30, no.4, 2013 , pp. 93-110 More about this Journal
Abstract
During the last decade, increasing use of technology that facilitates information access has changed academic library services. The emergence of information commons is one of the key changes. Most previous studies on information commons have focused on its conception and role. Whereas, considering information commons as a spatial service, this study aims to examine the influence of information commons on user traffic patterns within the library and perception of the library. As the information commons grew into main library service space and facility, it is necessary to explore what influences information commons have on the behavior and recognition of users. Two methods were used. First, observation method was used to record traffic pattern and user behavior. Second, twenty undergraduates and twelve graduates were interviewed regarding the use and recognition of the information commons and the library. The results of the study show that the traffic patterns were different between undergraduate students and graduate students; the location and structure of facilities influences their movement and behaviors; and the recognition of information commons tends to affect the perception of the entire library. The findings may help librarians improve and plan for library spaces to meet user demands.
Keywords
information commons; traffic patterns; library perception; observation;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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