| 1 | LDAP, http://www.ietf.org/ |
| 2 | SMTP, http://www.ietf.org/ |
| 3 | Groupware, http://en.wikipedia.org/wiki/Groupware |
| 4 | 웹 서비스, http://www.w3.org/2002/ws/ |
| 5 | 사무관리규정, http://www.mogaha.go.kr |
| 6 | Worldwide Collaborative Applications 2007-2011 Forecast: A First Look at the Numbers, http://www. idc.com |
| 7 | UC, http://www.microsoft.com/uc |
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