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http://dx.doi.org/10.3745/KIPSTD.2008.15-D.1.139

A Study on Behavior Rule Induction Method of Web User Group using 2-tier Clustering  

Hwang, Jun-Won (건국대학교 컴퓨터공학과)
Song, Doo-Heon (용인송담대학 컴퓨터게임정보과)
Lee, Chang-Hoon (건국대학교 컴퓨터공학과)
Abstract
It is very important to identify useful web user group and induce their behavior pattern in eCRM domain. Inducing user group with a similar inclination, a reliability of user group decreases because there is an uncertainty in online user data. In this paper, we have applied the 2-tier clustering, which uses the outcome of interaction with data from other tiers. Also we propose a method which induces user behavior pattern from a cluster and compare C4.5 with our method.
Keywords
Web Mining; Clustering; eCRM; C4.5;
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