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http://dx.doi.org/10.13089/JKIISC.2012.22.5.1133

A Study on development of evaluation indicators on the Managed Security Service(MSS)  

Lee, Hyundo (Graduate School of Information Security, Korea University)
Lee, Sangjin (Graduate School of Information Security, Korea University)
Abstract
Currently, Many Cyber Security Centers(CSC) are established and being operated in our country. But, in the absence of indicators to evaluate activities of the Managed Security Service(MSS), We can't identify the CSC's level of overall job performance. Therefore, we can't derive strengths and weaknesses from the CSC. From these reasons, The purpose of this research is to develop an objective indicator to evaluate activities of the MSS. I studied both international and domestic Information Security Management System(ISMS) as related standards(ISO/IEC 27001, G-ISMS). Moreover, I analysed the NIST Computer Security Incident Handing Guide and the Incident Management Capability Metrics(IMCM) of Carnegie Mellon Software Engineering Institute(SEI). The implications for this analysis and domestic hands-on experience are reflected in the research. So I developed 10 evaluation domains and 62 detail evaluation items. This research will contribute to our understanding the level of the CSC's job performance.
Keywords
Managed Security Service; Evaluation indicators;
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