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Fair Trade Commission News (2008.7.28). Cancellation fee of 25% is excessive after issuing of discount flight ticket.
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Fair Trade Commission News (2008.9.1). Overseas carriers also collect cancellation fee too much after selling discount flight tickets.
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3 |
Fair Trade Commission News (2013.6.13). Condition of non-refundable ticket is unfair. Four carriers including Air Asia corrected the conditions.
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4 |
Han, Do H. (2011). Demand properties for new entrant in Korea air transport market. Journal of Business Studies, 18(1). Instute for Business Studies. Korea Aerospace University. 1-10.
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5 |
Ji, Kwang S. & Kim, Min A. (2012). A Study on the improvement of comparative information policy. Korea Consumer Protection Institute.
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6 |
Kang, Hye S. & Han, Hak J. (2010). A study on the service recognition difference of customers using low cost carriers through analysis of impotance-performance. Proceedings of The Tourism Sciences Society of Korea. 401-415.
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7 |
Kim, Byoung-Jai & Yang, Suk J. (2009). The effect of expected service quality of low cost carriers on customer satisfaction and buying intentions. Journal of Aviation Management Society of Korea. 7(1), 87-100.
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8 |
Kim, Jong-ho & Moon, Sang-young (2014). The competitive Effects of low cost carries in Korea: Focusing on Jeju Route. Journal of Korean Association of Shipping and Logistics. 30(1), 275-295.
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9 |
Kim, Yoon T. & Shin Chan H. (2007). A study of passenger's safety perception on domestic low-cost carriers. Journal of the Korean Society for Aviation and Aeronautics. 15(4), 53-63.
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10 |
Kwon, Oh S. (2005), Consumer-protection law. Seoul : Bobmunsa.
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11 |
Lee, Deuck Y. (2006). Efficient production method of comparative information. Korea Consumer Institute.
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12 |
Lee, Joon Y. & Kim, Seong P. (2007). The effect of customers' reliability for airline service quality on customers' satisfaction and repurchase intention-Focus on Asiana Club members-. Journal of Aviation Management Society of Korea, 5(2), 19-35.
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13 |
Lee, Min J. & Kim Joung M. (2013). The Influence on Customer Satisfaction and Repurchase Intention of Domestic LCC's Selection Factors. Journal of Korean Academic Society of Hospitality Administration. 22(2), 187-207.
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14 |
Lee, You J. (2014). Service marketings. Seoul : Hakhyunsa.
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15 |
Ministry of Land, Infrastructure and Transport News (2013.1.22). The market share 15.8% of low cost carriers, continuous rise.
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16 |
Ministry of Land, Infrastructure and Transport News (2013.1.23). Last year marked 69.3 million passengers, which is more than ever in the history.
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17 |
Ministry of Land, Infrastructure and Transport News (2014.1.23). The market share of low cost carriers in 2013, continuous rise.
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18 |
Ministry of Land, Infrastructure and Transport News (2014.10.7). Nationwide investigation whether total ticket price posting system is implemented.
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Ministry of Land, Infrastructure and Transport News (2014.7.24). The most flight passengers in 2014.
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20 |
Ministry of Land, Infrastructure and Transport News (2014.6.9). Our safe and convenient low cost carriers(LCC), fly through the air of the world.
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21 |
Seo, Young S. & Lee, Seung S. (2011). A consumer evaluation for a service quality for LCC(low cost carrier). Journal of Consumption Culture. 14(3), 46-69.
DOI
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22 |
Shin, Chanho & Kim, Yoontae (2009). A Study of Passenger's Safety Perception on Domestic Low-Cost Carriers. Journal of Aviation Management Society of Korea. 15(4), 209-226
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23 |
Shin, Chanho & Kim, Yoontae (2009). The influence on post-behaviors of airline customers by the service quality of low cost carriers. Journal of Tourism Management Research. 13(3), 89-111.
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24 |
Shin, Yong M. (2007). Explanation of consumer dispute resolution standards. Korea Consumer Agency.
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25 |
Shin, Yoon S. (2009). A study on the current status and revitalization of low cost carriers. Journal of Korean Civilized Academic. 9(2), 107- 134.
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26 |
The financial news (2012.8.12). The same number as 1588-XXXX, consumer pay the call charge consumer shares.
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27 |
Yo, Un Ch. (2011). A Study on the characteristics of demand for Gimpo-Jeju air travel by carrier type. master thesis, Seoul National University.
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28 |
http://kr.koreanair.com
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29 |
http://www.airbusan.com
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30 |
http://www.ccn.go.kr/
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31 |
http://www.eastarjet.com
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32 |
http://www.twayair.com
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33 |
http://www.flyasiana.com
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34 |
http://www.jejuair.net
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35 |
http://www.jinair.com
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