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http://dx.doi.org/10.14702/JPEE.2021.533

The Effects of Psychological Contract Violation on Turnover Intention of MZ Generation Workers in Small and Medium Businesses: Mediating Effects of Job Burnout  

Kim, Yeji (HRD Graduate School, KOREATECH)
Yoon, Gwansik (Department of HRD, KOREATECH)
Publication Information
Journal of Practical Engineering Education / v.13, no.3, 2021 , pp. 533-544 More about this Journal
Abstract
The purpose of this study is to investigate the structural relationship among psychological contract violation, job burnout, and turnover intention of MZ generation workers in small and medium enterprises. The sample collected through online and offline was 144 units of millennial generation and 140 units of Z generation. The results of analysis using structural equations showed that psychological contract violation had a positive (+) effects on turnover intention and job burnout, and job burnout also had a positive (+) effect on turnover intention. In the relationship between psychological contract violation and turnover intention, job burnout had a partial mediating effect.
Keywords
Job burnout; Small and medium enterprises; MZ generation; Psychological contract violation;
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