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Satisfaction Factors and Determinants of Visitors in Byeonsanbando National Park, Korea  

Kim, Dong-Pil (Dept. of Landscape Architecture, Pusan National University)
Baek, Jae-Bong (Dept. of Landscape Architecture, Pusan National University)
Publication Information
Korean Journal of Environment and Ecology / v.23, no.2, 2009 , pp. 169-176 More about this Journal
Abstract
The purpose of this study was to provide basic data for developing the practical park management. For this, satisfaction degree, satisfaction factors and estimated model by satisfaction variables of visitors analyzed through a questionnaire survey in Byeonsanbando National Park, Korea. In the evaluation of the satisfaction, variables of 'careless cooking'. 'collection of natural plants & animals', 'Noise and urination on the road' and 'Littering problem' at Naesosa and 'crowding', 'touting', 'Indiscreet use' and 'Illegal merchant' at Gyeokpo was most unsatisfied than any other variables. Satisfaction factors by Factor Analysis were loaded with 'user management' at Naesosa(65.1%) and 'business behavior management at Gyeokpo(68.4%) by the highest contribution degree. In estimated model of satisfaction by Multiple Regression Analysis showed in order of 'Injury of landscape resource', 'Lack of information facility', 'crowding' and 'Lack of employee's guidance or kindness' at Naesosa and 'Injury of landscape resource', 'Lack of information facility', 'Illegal merchant', Lack of facility to stay' and 'Lack of employee's guidance or kindness' at Gyeokpo. So, Mountain and marine National Parks needed different management policy and are required to institutional apparatus for user education.
Keywords
VISIT SATISFACTION; MARINE PARK; ESTIMATED MODEL; PARK MANAGEMENT;
Citations & Related Records
Times Cited By KSCI : 9  (Citation Analysis)
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