Browse > Article
http://dx.doi.org/10.6109/jkiice.2020.24.1.77

Evaluation of ATM usability test for improving financial life of Impaired elderly  

Choi, Yoo-jung (School of Business Administration, Pusan National University)
Choi, Hun (Department of Management Information Systems, Catholic University of Pusan)
Publication Information
Journal of the Korea Institute of Information and Communication Engineering / v.24, no.1, 2020 , pp. 77-82 More about this Journal
Abstract
As Korea enters an aging age, social efforts to improve the IADL of the elderly are increasing. In this study, to improve the performance of financial management activities that the elderly is particularly burdened, we aim to learn the elderly through ATM simulation education contents so that they can use ATM smoothly. To this end, interviews were conducted with seniors to derive four major financial activities (deposits, withdrawals, deposit inquiries and bank account arrangements), and developed tablet PC-based ATM education contents identical to the existing bank ATM interfaces. The experiment was conducted on 20 elderly people in the Elderly Day Care Center, and their satisfaction, fatigue and performance were measured before and after education. The results of this study can provide ATM design guidelines for the elderly who have difficulty using ATM.
Keywords
Elderly; Financial Management; IADL; Training Contents; Usability Evaluation;
Citations & Related Records
연도 인용수 순위
  • Reference
1 M. S. Yu, E. M. Jo, and Y. S. Kim, "A Study on ADL, IADL, and Cognitive Function of Low-income Community Dwelling Elderly," Journal of Korean Academic Society of Home Health Care Nursing, vol. 14, no. 1, pp. 5-10, Jun. 2007.
2 J. W. Kim, Human Computer Interaction, AN-Graphics, 2012.
3 B. Lawrence, H. Carlo, and G. Christos, "First Time User Experiences in mobile games: An evaluation of usability," Entertainment Computing, vol. 27, pp. 82-88, Apr. 2018.   DOI
4 S. Y. Park, and S. I. Kim, "Usability Evaluation of Lifelogging Application on Mobile - Focused on Dayone Application and Momento Application," Journal of Digital Design, vol.14, no.1, pp. 118-127, Jan. 2014.
5 D. Quinones, C. Rusu, and V. Rusu "A methodology to develop usability/user experience heuristics," Computer Standards & Interfaces, vol. 59, pp. 109-129, Aug, 2018.   DOI
6 R. Khajouei, S. H. Gohari, and M. Mirzaee, "Comparison of two heuristic evaluation methods for evaluating the usability of health information systems," Journal of Biomedical Informatics, vol. 80, pp. 37-42, Apr. 2018.   DOI
7 W. W. Huh, and J. G. Cho, "App UI Design research for improving the usability of the Silver Generation," Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology, vol.6, no.10, pp. 565-572, Oct. 2016.   DOI