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http://dx.doi.org/10.6109/jkiice.2019.23.8.950

Nature and Sources of Business Values in Digital Social Innovation  

Lim, Hong-Tak (Graduate program of Science & Technology Policy, Pukyong National University)
Abstract
Digital Social Innovation, social innovation utilizing digital technology, is gaining attenntion as an innovative new way of solving pressing social problems such as ageing, traffic, unemployment etc. while some raise concerns as to the negative impact of digital technology on society associated with Share-the-Scraps-economy and On-demand-economy. The paper aims to address these concerns by examining the nature and source of business values generated in digital social innovation. Donation, cooperation/solidarity and sharing are identified as sources of business value from social innovation. Digitization, Platform may present infrastructure upon which efficiency of economic transaction can be elevated. The participation of consumers/users in the value chain and value network enabled by digital technology is identified and discussed as the critical source of business value in digital social innovation. The business model of Docksan-dong Happy Parking Street living lab project is analysed to illuminate the realization of business vaules in real life setting. Policy recommendations and future research directions are suggested.
Keywords
Digital Social Innovation; Business Value; Sharing Economy; User Co-production; Use Capability;
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