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http://dx.doi.org/10.6109/jkiice.2017.21.1.90

User satisfaction analysis for layer-specific differences using the IoT services  

Park, Chong-Woon (Department of U-City IT Convergence Urban Policy, Hansei University Graduate School)
Kwon, Chang-Hui (Department of U-City IT Convergence Urban Policy, Hansei University Graduate School)
Publication Information
Journal of the Korea Institute of Information and Communication Engineering / v.21, no.1, 2017 , pp. 90-98 More about this Journal
Abstract
Since 2010, SNS was holding the explosive spread of smartphones has created a place of public advertising platform, and it entered the Internet of Things (IoT) is born gradually countdown of the era came to us already. In utilizing a variety of location-based services IoT services (beacon, O2O) The focus of this paper to analyze the differences in satisfaction with the oil layer by experienced users of what is being used. We consider the type and overall utilization of the concepts typical IoT service in the current service is made to expand the contents of the paper. Hypothesis was reconstructed ease, attractiveness, a survey reliability, value four kinds of models, called Honeycomb UX, User Experience Honeycomp Peter Mobil. Company that provides the service IoT in this study are expected to be used as basic data to help provide a more accurate personalized service according to the user's satisfaction difference.
Keywords
IoT; Internet of Things; O2O; Beacon; BigData; Hierarchy difference; User Satisfaction;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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