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http://dx.doi.org/10.7837/kosomes.2021.27.2.266

Development of Mobile Application for Ship Officers' Job Stress Measurement and Management  

Yang, Dong-Bok (Training Center of HMM Ocean Service Co., Ltd.)
Kim, Joo-Sung (Division of Navigation Science, Mokpo National Maritime University)
Kim, Deug-Bong (Division of Navigation Information System, Mokpo National Maritime University)
Publication Information
Journal of the Korean Society of Marine Environment & Safety / v.27, no.2, 2021 , pp. 266-274 More about this Journal
Abstract
Ship officers are subject to excessive job stress, which has negative physical and psychological impacts and may adversely affect the smooth supply and demand of human resources. In this study, a mobile web application was developed as a tool for systematic job stress measurement and management of officers and verified through quality evaluation. Requirement analysis was performed by ship officers and staff in charge of human resources of shipping companies, and the results were reflected in the application configuration step. The application was designed according to the waterfall model, which is a traditional software development method, and functions were implemented using JSP and Spring Framework. Performance evaluation on the user interface, confirmed that proper input and output results were implemented, and the respondent results and the database were configured in the administrator interface. The results of evaluation questionnaires for quality evaluation of the interface based on ISO/IEC 9126-2 metric were significant 4.60 for the user interface and 4.65 for the administrator interface in a 5-point scale. In the future, it is necessary to conduct follow-up research on the development of data analysis system through utilization of the collected big-data sets.
Keywords
Ship officer; Job stress; Mental health; Career adaptability; Mobile application; Software quality evaluation;
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