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http://dx.doi.org/10.7837/kosomes.2016.22.4.328

Effects of Korean Marine Police's Emotive Dissonance on Job Burnout: Focused on Moderating Effects of Emotional Intelligence  

Lim, You-Seok (Institute of Police.Criminology, Dongguk University)
Publication Information
Journal of the Korean Society of Marine Environment & Safety / v.22, no.4, 2016 , pp. 328-334 More about this Journal
Abstract
The everyday life of police officers requires them to face a number of criminal acts and enter compromising crime scenes. In this case, officers may be compelled to make a personal expression of negative emotions. Negative emotions of members confidence for effective job processing and contributions duties and achievement of the job within the marine police force. Therefore, to control the emotive dissonance of organization members is a great help to the development of the organization. This study focuses on emotional dissonance among marine police officers to verify the impact of this dissonance on job burnout and consider the mediating effect of emotional intelligence. Research results are as follows: First, the relationship between emotional dissonance sub-factors and job burnout among marine police officers was studied. It was found that marine police did not feel emotionally jarred because they consciously tried to abstain from emotional engagement, but this was found to reduce emotional intelligence as related to desired emotions as well. Second, Emotional intelligence of the Marine Police was found on a significant impact on job burnout. Third, the impact of emotions in relation to emotional dissonance that job burnout of marine police intelligence officials confirmed that there is a statistically significant mediating effect. Finally, in a comparison of direct effects versus mediated effects, marine police were seen to be prone to emotional dissonance and experienced job burnout as a direct result of applying greater emotional intelligence.
Keywords
Emotive dissonance; Emotional intelligence; Job burnout; Emotional expression; Emotional control;
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