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Digital Transformation Based on Chatbot in Legacy Environment  

Jang, Jeong-ho (가천대학교 컴퓨터공학과)
Kim, Jin-soo (가천대학교 컴퓨터공학과)
Lee, Kang-Yoon (가천대학교 컴퓨터공학과)
Publication Information
The Journal of Bigdata / v.3, no.2, 2018 , pp. 79-85 More about this Journal
Abstract
As the utilization of chatbots grows and the AI market grows, many companies are interested. And everybody is spurring growth by offering chatbot build services so that they can create chatbots. This makes chatbots easier to service on the messenger platform, which is changing the existing application market. In this paper, we present a methodology for designing and implementing existing DB-based applications as instant messenger platform-based applications, and summarize what to consider in actual implementation to provide an optimal system structure. According to this methodology, we design and implement a chatbot that serves as an teaching advisor who provides information to the students in the curriculum. The implemented application objectively visualizes the user's desired information from the user's point of view and delivers it through the interactive interface quickly and intuitively. By implementing these services and real service, it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. Enterprise legacy application will take chatbot technology as one of important digital transformation initiative.
Keywords
Chatbot; Digital Transformation; Cognitive Service;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
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8 왓슨으로 쉽게 개발하는 카카오톡 챗봇 Watson Conversation 서비스로 인공지능 대화 서비스 만들기https://developer.ibm.com/kr/watson/2017/01/13/watsonchatbot-1-watson-conversation/
9 플러스친구 자동응답 API https://github.com/plusfriend/auto_reply