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http://dx.doi.org/10.9724/kfcs.2012.28.2.089

Importance and Satisfaction with Korean Food for Foreigners Living in Busan with regard to Nationality  

Kim, Hyun-Sook (Department of Food Science and Nutrition, Pukyong National University)
Lyu, Eun-Soon (Department of Food Science and Nutrition, Pukyong National University)
Publication Information
Korean journal of food and cookery science / v.28, no.2, 2012 , pp. 89-96 More about this Journal
Abstract
The purpose of this study was to evaluate the importance and satisfaction with Korean food for foreigners living in Busan with consideration for nationalities, for the sake of improving satisfaction with Korean food. The research was performed using questionnaires and conducted from August 14 to September 30, 2011 for 376 foreigners in Busan. Total mean scores for the importance (4.01/5.00) and satisfaction (3.59/5.00) of Korean food attributes were significantly different (p<0.01). The gaps of the importance score and satisfaction score were -0.91 for cleanliness of food, -0.74 for taste, -0.70 for quality, and -0.68 for smell. Mean scores of satisfaction for Americans and Europeans (3.69) and Southeast Asians (3.78) were significantly (p<0.01) higher than those of Japanese (3.44) and Chinese (3.43) descent. Notably high importance and low satisfaction attributes of Korean food broken down by nationality were cleanliness for Americans/Europeans; quality and cleanliness for Japanese; texture and price for Chinese; and taste, smell, and price for Southeast Asians. Attributes rated with high importance and satisfaction were health benefits, nutrition, and quality for Americans/Europeans, Chinese, and Southeast Asians; taste and price for Americans/Europeans and Japanese; and cleanliness for Chinese and Southeast Asians.
Keywords
foreigner; nationalities; importance; satisfaction; Korean food attributes;
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Times Cited By KSCI : 4  (Citation Analysis)
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